Connected Care Senior Manager

Overview

The Connected Care Senior Manager will join Bupa's high-performing Connected Care Team, a newly formed group operating across Poland and London and led by the Chief Connected Care Officer. Our Connected Care model is a strategic priority focussing on delivering integrated healthcare funding with physical & digital health provision solutions across our global businesses. This role will play an important part in supporting the Chief Connected Care Officer, helping shape and deliver one of the organisation's most important global priorities.

The role holder will shape and advance the Connected Care strategy across the Group, ensuring alignment, momentum, and clear communication with internal and external stakeholders. You will lead global strategic projects from end to end—translating data into insight, identifying opportunities and risks across the healthcare landscape, and producing high-quality strategic outputs for senior executives, the Board, and wider governance groups.

The role also requires strong external awareness, monitoring market and competitor activity to inform decision-making. A core part of the role will be elevating the visibility, influence, and impact of Connected Care across Bupa by building effective relationships and collaborating across Group functions and global business units. This is a unique opportunity to operate at the heart of a global health business, shape strategy at scale, and make a lasting impact on how Bupa delivers connected, personalised care for millions.

• Lead projects and generate insight to facilitate decision making for the Board, Executives, and others.
• Play a key role (thought leadership, project and stakeholder management with limited supervision) on overseeing Connected Care progress and initiatives across Bupa Group, to inform global Connected Care strategy, progress, and execution. This will include preparing compelling, executive-ready presentations and reports on Connected Care activity across all businesses for senior leadership and the Board.
• Provide a structured approach to problem solving, evaluating strategic issues in a way that produces innovative insights and generates strategic recommendations that shape the way forward for the business. This will require both quantitative and qualitative insights generated through research, market and financial analysis, and innovative and creative thinking for complex questions the business is grappling with.
• Seamlessly collaborate with and provide support to the global Connected Care team.
• Create an effective remote team with the Connected Care Officer and a Poland-based Head of Connected Care in the same team, ensuring seamless coordination and delivery of objectives.
• Provide day-to-day support to the Chief Connected Care officer to enable them to deliver the function's mandate (e.g., preparation of short briefings, external presentations, medium-term work planning, etc.).
• Occasional travel required to support team collaboration and engagement with Market Units.
• Build strong relationships with stakeholders across Bupa.
• Build effective, direct relationships with key stakeholders across the business and MUs, maintaining close engagement to stay fully up to date on Connected Care progress and developments.
• Act as a key liaison between the Connected Care Officer and Market/Business Units, ensuring effective communication and alignment of Connected Care priorities.
• Represent Connected Care within the Group CSTO Team, working closely with the Transformation Office on all Connected Care KPIs, and fostering collaboration and alignment across any broader strategic initiatives.
• Strengthen strategy skills & healthcare knowledge.
• Facilitate skills transfer across the Connected Care team and across the MUs through formal and informal coaching.
• Proactively deepen both personal and team knowledge and expertise on Bupa, the healthcare market and broader business strategies and issues where relevant.

• An undergraduate degree is required; MBA or MPP is desirable.
• Professional qualifications in finance or strategy are preferred.
• Significant experience in management consulting or…