Manager - Corporate Investigations

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Manager, Corporate Investigations

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 22,000 employees spanning over 100 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference.

That’s Howden.

What is the role?

Overview

The Manager of Corporate Investigations & Whistleblowing is a new role that will be responsible for establishing a framework for overseeing, conducting, and coordinating sensitive internal investigations across the Howden Group. This role is responsible for ensuring that allegations – ranging from misconduct and policy breaches to complex whistleblowing disclosures – are handled with integrity, consistency, and discretion. The manager will also design, implement, and continuously improve the organisation’s investigation framework, ensuring it meets legal, regulatory, and ethical standards.

What will you be doing?

Key Responsibilities

Leadership & Team Management

• Lead and develop a high-performing investigations team, providing coaching, guidance, and oversight on complex and sensitive cases.
• Allocate and prioritise casework to ensure timely, fair, and consistent handling of all investigations.
• Foster a culture of professionalism, confidentiality, and ethical decision-making within the team.

Investigations Oversight

• Oversee end-to-end investigations, including intake, triage, planning, evidence gathering, interviews, analysis, and reporting.
• Ensure investigations are conducted impartially, in accordance with internal policies, legal requirements, and best practices.
• Where required, manage high-risk or high-profile cases, including those involving senior leaders, regulatory exposure, or significant reputational risk.
• Partner with Legal, HR and Compliance to ensure coordinated and consistent responses to allegations.

Whistleblowing Programme Management

• Oversee the organisation’s whistleblowing channels, ensuring they are accessible, trusted, and compliant with relevant legislation.
• Ensure timely and appropriate responses to whistle blower disclosures, including safeguarding confidentiality and protecting individuals from retaliation.
• Monitor trends and themes emerging from whistleblowing reports and escalate systemic issues to senior leadership.

Framework & Policy Development

• Design and maintain a robust investigation framework, including policies, procedures, templates, and quality standards.
• Implement continuous improvement, incorporating lessons learned, regulatory changes, and industry best practices.
• Develop training and awareness programmes to operate across all levels of the Howden Group on reporting concerns and understanding the investigation process.

Reporting & Governance

• Prepare clear, evidence-based investigation reports for senior leaders, committees, and external authorities where required.
• Provide regular metrics and insights on case trends, root causes, and risk indicators.
• Support governance bodies by presenting findings and…