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Learning & Development Head of Operations

Job in City Of London, Central London, Greater London, England, UK
Listing for: City of London Police
Full Time, Contract position
Listed on 2026-01-11
Job specializations:
  • Management
    Operations Manager, Business Management, Business Administration
Salary/Wage Range or Industry Benchmark: 51940 GBP Yearly GBP 51940.00 YEAR
Job Description & How to Apply Below
Location: City Of London

Learning & Development Head of Operations

Join to apply for the Learning & Development Head of Operations role at City of London Police
.

Post

Title:

Learning & Development Head of Operations

Contract type:
Permanent/Full Time

Rank/grade: F

Salary:
Starting Salary £51,940 + £6,920 London Weighting + £200 London weighting supplement

Directorate/department: CSD, L&D

Vetting level required: MV/SC

Location:

21 New Street

This role is open to all Police Staff or external candidates who meet the essential criteria of the person specification, regardless of current grade.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.

Who are we?

As City of London Police, we protect the people, businesses and infrastructure of the City of London, one of the most important and dynamic environments in the UK and globally. London City is the smallest borough in London, so does that make our job any less challenging? Absolutely not – because there’s so much going on.

City of London Police play a vital role in keeping the City’s diverse community safe. As a Staff Member you will be helping to make the city safer and deliver a valued service for those that live, work and visit the city.

The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.

The City of London Police is committed to equality of opportunities and continuously strive for inclusivity within our Force. We welcome applications from all sections of the community, particularly from those who are disabled, have long-term health conditions, and/or are neurodivergent, those with Black, Asian and other Minority Ethnic backgrounds, female candidates, and LGBTQIA+ individuals.

About The Team

The Learning and Development (L&D) department is a busy and dynamic team with the overarching purpose of supporting the City of London Police strategic aims and objectives by developing an innovative, skilled and agile workforce in a culture that supports inclusivity and empowers our people.

About

The Role

To manage L&D business operations effectively by ensuring effective business delivery. To develop and lead the business function of the department, liaising closely with Finance and Human Resources and internal and external partners, and leading Procurement, Administration and other resource management. To lead on priority areas including the development of an Income Generation Strategy and Training Needs Analysis to inform the annual Force Strategic Training Plan.

Ensuring full and effective use of resources in line with City of London Police strategy. In conjunction with finance, to construct and manage a viable budget to achieve stated force training aims (2018 budgetary responsibility in the region of £1m). Post holder will work in conjunction with the Chief Inspector L&D and report to Superintendent Professionalism and Trust. Management responsibility for Administration Team within L&D and performance output.

Responsibilities
  • Lead the force Training Needs analysis and develop a Force Strategic Training plan linked to high-level strategic documents.
  • Develop a costed annual strategic training plan in line with set budget and priorities.
  • Identify internal and external suppliers to meet force needs.
  • Accountable for delivery of the L&D income generation strategy, achieving short-term return of £156,000 year 1 and expected growth.
  • Advise on spend, ensuring within budget and advising on profitable courses.
  • Implement pricing strategy considering market knowledge and manage stakeholder and contract arrangements.
  • Set and manage a commercially viable budget in conjunction with finance.
  • Provide business input into creation of L&D operating partnerships or associated contractual relationships.
  • Manage quality assurance returns to the College of Policing and develop equality impact assessments.
  • Work closely with HR and finance on reporting, data analysis, and risk mitigation.
  • Lead, manage and be…
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