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Chief Customer Experience & AI Strategy Lead

Job in City of Westminster, Central London, Greater London, England, UK
Listing for: Harrison Scott Associates
Full Time position
Listed on 2026-01-11
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Client Relationship Manager
Job Description & How to Apply Below
Location: City of Westminster

A high-growth print business in the United Kingdom seeks a Head of Client Services to define a best-in-class customer experience strategy. This high-impact role involves leading a large team and driving service excellence through a customer-centric approach, analytics, and innovative technologies. The ideal candidate will possess strong leadership skills, experience in customer service functions, and a track record of delivering effective customer experience strategies.

The role offers the chance to significantly influence customer engagement at a board level.
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