Field Service Engineer

Role:
Field Service Engineer
Type:
Permanent
Pay: up to £35,000 per annum

Hours:

Monday-Thursday 8:30am-4:30pm, Friday 8:00am-4:00pm, On-call rota: 1 week in every 6 (paid)

Location:

Central London

I'm supporting a well-established engineering and Manufacturing business that, due to continued growth within their Field Service division, is looking to appoint a Field Service Engineer. This is a customer-facing, hands‑on role where you'll be at the frontline of the business, delivering high standards of service and technical support across critical environments.

Deliver high-quality technical support and customer service across their product range.

Diagnose, repair, and maintain electrical and mechanical systems in the field.

Identify and report product faults, early failures, and corrective actions.

Improve efficiency through high first-time fix rates and reduced return visits.

Work closely with internal teams to improve service performance and customer satisfaction.

• Experience in a field service or technical role.
• Customer-facing experience with a strong service-driven mindset.
• Experience with fire systems, alarms, or communication systems is advantageous.
• Basic knowledge of electrical and communication systems.
• Full UK driving licence and eligible for DBS clearance.

• Company car and on-call allowances.
• 25 days holiday plus bank holidays (rising with service).
• Pension scheme, death-in-service benefit, and bonus scheme.
• Health, wellbeing, share scheme, and regular company events.

If you feel you're a good fit for this position, please click 'apply