Caretaker, Building Maintenance, General Labor

Position Summary

Role: Caretaker - central team

Contract: 1x Full Time Permanent, 1x Part Time

Hours: 38 hours per week (Full Time), 16 hours per week (Part Time)

Salary: £27,368 per annum (Full Time), pro‑rata per annum (Part Time)

Location: Various – Must have a full, clean UK driving licence

Company van provided.

For 50 years, Outward has provided high‑quality support and care services to vulnerable people across London, predominantly in North East London. Established by families seeking alternatives to institutional care, we have grown into a respected provider of person‑centred support for adults with learning disabilities, autism, mental health needs, and complex needs. We support over 1,000 people across nine boroughs, guided by our core values:
engage, enable, and empower
.

The Outward Supported Housing Department provides a high‑quality intensive housing management service that supports our residents to sustain their tenancies. We work with a number of registered housing providers, our principal landlord being Newlon Housing Trust, for whom we manage properties across several London boroughs.

An exciting opportunity has arisen for 1 x Full Time and 1 x Part‑Time Caretaker to join the central caretaking team.

• Enthusiastic, motivated and conscientious
• Concerned about the wellbeing of vulnerable people and committed to ensuring their homes are safe
• Experienced in delivering an excellent property maintenance service
• Excellent communication skills
• Efficient time‑management with a collaborative team spirit

• Provide an excellent caretaker service to all Outward customers, ensuring that once works are carried out the property is left safe, clean and tidy
• Manage and plan your day to optimise your time
• Carry out regular health and safety checks and tests
• Carry out documented property inspections where required
• Complete all relevant training
• Provide caretaker support to our older peoples' services
• Basic DIY or trade skills (plumbing, carpentry, electrical, painting)
• Experience using hand tools and light machinery
• Right to work in the UK
• Clean UK driving licence

Staff must have access to a smartphone capable of receiving SMS messages and installing authentication apps for secure system access.

Right to work in the UK. Outward will not provide visa sponsorship.

• Previous caretaking or maintenance experience (e.g., in a residential building, or healthcare setting)
• IT literacy for logging maintenance issues or using facility management systems
• Health & Safety training or awareness (e.g., COSHH, risk assessments)

• Ability to travel across multiple sites within a broad geographical area
• Adapting to changing duties or priorities

The successful applicant will have at least one year’s experience in a similar role and be able to carry out maintenance tasks safely and with practical ability, demonstrating a can‑do attitude towards residents and colleagues. Because the role involves working alone with vulnerable adults, a full DBS check will be completed before a final job offer.

• 25 days annual leave excluding bank holidays (pro‑rata for part time)
• Comprehensive Learning & Development Programme
• Cycle‑to‑Work Scheme
• Death in Service Benefit
• Health Assured – Employee Assistance Programme
• Eye care vouchers
• Flu jab reimbursement
• Pension scheme
• Purchase additional annual leave
• Refer‑a‑Friend Scheme

We are committed to equal opportunities and welcome applications from all sections of the community.

Outward applies its Equal Opportunities Policy at all stages of recruitment and selection. Shortlisting, interviewing and selection are conducted without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.

As an employer aspiring to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants who meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability…