Field Service Technician

Location: City Of London

- Field Service Technician – [Greater London]  
** Salary:** £27,250 + £1,300 shift allowance + benefits     
*
* Location:

*
* ** N, AL, MK, LU, HP, SG, EN, WD & IG*
* *
* Hours:

** 40 per week, rolling 5 days out of 7  At
** Light & Wonder**, it’s all about the games. Our Gaming team delivers cutting-edge technology, products, and content to some of the most iconic casinos and operators worldwide.  We’re looking for several Field Service Technicians to join our team, covering the
** N, AL, MK, LU, HP, SG, EN, WD, and IG postcodes**, as well as the wider Greater London area.  ## This role is ideal for:
* ** Experienced technicians
** with a background in IT, electronics, or engineering who want to apply their skills in a dynamic, customer-facing role.
* ** Seasoned delivery drivers or other field-based professionals
** who are great with customers, comfortable travelling between sites, and want to take the next step into a
** technical career**. (Full training provided).  If you enjoy
** fixing things**, have a genuine interest in technology, and like the independence of working on the road, this could be the perfect fit.  ##

Key Responsibilities  
* Install, service, and repair betting and gaming terminals.  
* Ensure new shop installations are completed to the highest standards.  
* Carry out preventive maintenance and respond to service calls.  
* Coordinate and supervise the removal of equipment when required.  
* Maintain strong customer relationships, providing clear operating instructions and updates.  
* Log service visits, incidents, and customer feedback accurately.  ## What you’ll bring  
* A passion for technology and the willingness to learn.  
* Strong customer service and confident communication skills.  
* Good time management and ability to meet targets.  
* A
** full UK driving licence**.  
* Previous technical experience is an advantage but
** not essential** – we’ll provide training and support.  ## What we offer  * ##
** Discretionary Annual performance bonus**
* ** Up to 8% employer pension contributions**
* ** Private medical insurance** (option to add dependents)  
* Life Assurance  
* Employee Assistance Programme (EAP)  
* Paid leave for:  
* Your birthday or another special occasion  
* Volunteering/charitable projects  
* Prioritising your mental health & wellbeing  
* Access to voluntary benefits (dental, critical illness cover, discount portal, and more)  
* Company van, phone, tablet, tools, and training provided  
* Ongoing training, career development, and clear progression opportunities  ## You may have experience as a:  ## Field Service Technician, Field Engineer, IT Support, Maintenance Engineer, Electronics Engineer, Electrical Engineer, Installation Engineer, Technical Support, IT Trainer, Customer Engineer.  Or you may be looking to
** transition from a customer-facing field role (such as delivery driving)
** into a long-term technical career.  
** Qualifications
* ** You may have experience of the following:
Field Service Technician, Field Engineer, Electronics Field Service Engineer, IT Support, Electronics Engineer, Maintenance Engineer, Electrical Engineer, Technical Support, Installation Engineer, IT Trainer, Field Service Customer Engineer.
**** What we can offer you!***
* * Annual performance bonus*
* * Up to 8% employer pension contributions*
* * Private medical insurance for you and the ability to add dependents*
* * Employee Assistance Programme*
* * Life Assurance*
* * Paid leave to prioritise your mental health & wellbeing*
* * Paid leave to work on charitable projects*
* * Paid leave to celebrate your birthday or another special occasion*
* * Access to voluntary benefits, like dental insurance, critical Illness cover, discount portal and more*
* * Training, support and career development
** A passion for technology and the desire and ability to learn new systems
* Strong customer service skills
* Clear and confident communication skills
* Good time keeping and the ability to work to targets
* A full UK driving license
* Applicants with little experience, but relevant qualifications may also be considered
* Previous experience working within a technical role would be preferable, ideally within the gaming / electronics field or IT sector
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