Document Production Specialist

Document Production Specialist

Department: Practice Management

Employment Type: Full Time

Location: London

Reporting To: Robyn Munt

We’re an award winning, purpose driven City law firm. We were the first UK law firm to become a B Corp and are the highest scoring global law firm in the B Corp community. Globally recognised as the market leading UK firm for charities and purpose-driven organisations, our commercial teams are also using law as a force for good and driving change from the inside out.

Our values are key to our success, and you’ll be able to make a real impact from day one.

Come and join the firm who have a standout and authentic commitment to a triple bottom line, where we’ll never prioritise profit over people and planet.

The role

We are looking for a Document Production Specialist to join our team. This is an excellent opportunity for someone with experience in a law firm producing high‑quality, accurate, and complex legal documents.

In this role, you will provide daytime support with editing, formatting, working with templates, and troubleshooting document issues. You will work closely with our lawyers and the wider practice support team to ensure that documents, correspondence, presentations, and other materials meet Bates Wells’ standards and are delivered promptly.

Your technical capability, attention to detail, client‑focused approach, and collaborative working style will help enable our lawyers to focus on client work and business development.

Document Production

• Produce, format, and amend a wide range of legal documents (correspondence, agreements, reports, bundles, and presentations) accurately and to a high standard.
• Reformat documents into house style and work with precedents, numbering, tables, and other complex formatting requirements.
• Troubleshoot formatting issues, repair corrupt documents, and resolve inconsistencies.
• Process tracked changes accurately and use document comparison tools.

Technology & Systems

• Use the firm’s document management system (Liberate), iManage, and Katchr dashboards as required.
• Work with MS Office, PDFdocs, Docu Sign, MS Teams, and other software to manage and produce documents.
• Produce transcription using digital dictation when needed.
• Stay up to date with firm processes, technology, workflows, and best practice.

Teamwork & Collaboration

• Work flexibly to support colleagues during peak workloads or absences.
• Seek clarification when needed and maintain clear communication with lawyers, business teams, and Practice Support team members.
• Contribute to maintaining process documentation and team know‑how.

• Previous experience in a document production or support role in a law firm.
• Strong experience with complex Word documents, styles, templates, and tracked changes.
• Strong literacy, numeracy, attention to detail, and IT skills, including advanced MS Word and good Excel, PowerPoint, and Outlook capability.
• Typing speed of 60+ WPM, with the ability to resolve formatting issues and repair corrupted documents.
• Well‑organised, with the ability to work collaboratively and manage competing tasks.
• Deliver high‑quality work and provide reliable support to lawyers and colleagues.
• Communicate clearly and build constructive working relationships at all levels.
• Able to adapt to changing priorities and contribute effectively within a team
• Open to learning and developing your skills, including new technologies and processes.

Impact-Driven

Purpose:

We align profit with social purpose to create lasting positive impact for our people, communities, and planet.

Committed to the Climate: Through our Climate & Nature Group, we reduce environmental impact and drive a just transition to net zero.

Championing Inclusion: We foster a diverse, inclusive culture where creativity and innovation thrive.

Flexible and Hybrid Working: Our hybrid model supports balance, with part-time options and at least two office days weekly.

Progressive Benefits: We offer sustainable pensions, IVF support, private healthcare, and more for your well-being and growth.

At Bates Wells, equity, diversity, and inclusion are part of who we are and how we work. As a B Corp and purpose-driven law firm, we’re committed to building a workplace that is fair, inclusive, and representative of all.