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Senior Marine Claims Adjuster

Job in City of Westminster, Central London, Greater London, England, UK
Listing for: American International Group, Inc.
Full Time position
Listed on 2026-01-24
Job specializations:
  • Insurance
    Risk Manager/Analyst, Insurance Claims, Insurance Analyst, Underwriter
Job Description & How to Apply Below
Location: City of Westminster

Overview

Join us as a Senior Marine Energy Claims Adjuster to make a bigger business impact with your skills and wider talents. Talbot operates within the Lloyd's Insurance Market through Syndicate 1183 and Syndicate 2019. With an expert team of highly skilled and experienced underwriters and a balanced, geographically diverse portfolio of business, Talbot has earned a reputation as an industry leading insurance specialist.

Talbot writes a diversified portfolio including Crisis Management, Energy, Financial Lines, Marine, Political Risk, Property and Terrorism. Drawing on our deep industry expertise, Talbot develops tailored insurance solutions that address clients' evolving and often unique needs. Syndicate 2019 provides Lloyd's investors with access to AIG's Private Client Select (PCS) portfolio. Part of AIG since 2018, Talbot is committed to working with brokers and clients to deliver industry leading solutions.

It is headquartered in London with offices in New York and Singapore.

How you will create an impact

Our claims examiners are specialised by line of business, meaning that each client can receive the right expert to manage their claim. We leverage our global claims expertise throughout our network to empower our decision-makers and provide faster outcomes for the client and their claim. As a Senior Adjuster you will manage complex, global and high-profile marine claims. Taking a lead role, you will work with both clients and brokers adopting a pro-active approach and taken ownership of the claims through to completion.

Responsibilities
  • Acting within an agreed claims handling authority and upholding the departmental objectives.
  • Receiving and acting upon first notifications and updates, determining coverage.
  • Taking a fair and proportionate approach towards policy holders
  • Agreeing valid claims
  • Carrying out negotiations with brokers, face to face when required, on claims where Talbot is the leader or second lead
  • Handling complex claims through discovery process, dispute resolution, mediation, court, obtaining judgement
  • Delivering projects additional to core role such as those linked to delivering the business strategy or implementing function-wide change
  • Representing Talbot externally at senior level
What you’ll need to succeed
  • Experience in handling marine claims
  • Detailed understanding of the London Market regulatory environment and implications for Talbot and our clients
  • Full working knowledge of ECF and Doco Soft
  • Litigation, mediation, dispute resolution and deposition skills
  • Ability to identify trends and understand how these may impact on Claims and the Syndicate more broadly
  • #LI-AIG
Work style and location

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Benefits and culture

Enjoy benefits that take care of what matters. At AIG, our people are our greatest asset. We know how important it is to protect and invest in what s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Company

background

Reimagining insurance to make a bigger difference to the world. American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world s most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers.

At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We re committed to investing in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to…

Position Requirements
10+ Years work experience
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