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Complex Liability Adjuster

Job in City Of London, Central London, Greater London, England, UK
Listing for: Sedgwick
Full Time position
Listed on 2025-12-30
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst
Job Description & How to Apply Below
Location: City Of London

Join to apply for the Complex Liability Adjuster role at Sedgwick

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Complex Liability Adjuster

Job Location: Greater London, Home Counties and South East England

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

Due to continued growth we have fantastic opportunities for two Complex Liability Adjusters in the Greater London, Home Counties and South East England regions

You'll manage high-value and complex liability claims and investigate and handle to settlement a wide range of complex liability claims typically in the areas of Public, Employers, and Products Liability. Allied to this technical aspect, the role will also include a developmental role common to all Complex Adjusters, whereby you will be expected to meet with clients to enhance our existing relationships in the local/national markets and build new relationships.

If you're looking for a combined office and remote role where you can balance professional and personal commitments, this could be perfect for you.

This is perfect for someone with a keen eye for detail, a compassionate heart, and a strategic mind. If you thrive on challenges and want to make a tangible difference, this could be your next step. You will also be joining a very successful and highly regarded team.

The Skills You Will Have When You Apply

  • Professional

    Qualifications:

    Progression towards ACII/ACILA preferred.
  • A full UK Driving License:
    It is essential you can travel by car.
  • Demonstrable experience handling complex liability claims and will investigate and settle high-value claims.
  • Client Relationship Management:
    Ability to liaise as required with clients and assist with client development as required.
  • Adaptability and Initiative:
    Work independently and flexibly, with a forward-thinking approach.

The skills that will be developed once working:

  • We will provide all the Sedgwick specific training you need to thrive in this role

What we’ll give you for this role:

Remuneration & more

  • Competitive salary taking into account skills, experience and qualifications
  • A Self Invested Personal Pension Scheme (SIPP)
  • You will join an appropriate incentive (bonus) scheme
  • Fully funded company vehicle or cash in lieu allowance
  • Holiday allowance of 25 days plus bank holidays
  • Flexible working from our office or your home

Health & Support

  • Private healthcare plan (including pre-existing conditions)
  • Life assurance
  • Employee assistance programme for employee wellbeing
  • Group Income Protection

Other Benefits

  • Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
  • Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we'd be a great match? Apply now –we want to hear from you.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

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