Senior Claims Advocate

Senior Claims Advocate - Professional & Financial Lines

Are you an experienced Professional & Financial Lines Claims professional with knowledge of London Market claims processes and procedures? Join a team that handles Financial Lines claims on behalf of some of the world's most recognised Financial Institutions. This hybrid role offers flexibility to work both virtually and from our London office.

In this exciting role you will be primarily responsible for the management, strategy and process for the notification, agreement, collection and successful settlement of a portfolio of Financial Lines claims. Your key responsibilities include:

• First notification of loss for D&O, PI, EPL, PTL and Crime claims
• Negotiation and liaison with markets, clients, placement teams, specialists, network offices, underwriters and appointed authorities (loss adjusters, lawyers, etc.)
• Conduct data analysis to establish the claims history for a particular client or business portfolio and identify trends and patterns in claims for a client or business segment
• Negotiate the payment and settlement of claims with clients and underwriters
• Coordinate discussions and, where appropriate, meetings to ensure superior communication between the client, underwriter and their representatives
• Engage with the Head of Financial Lines Advocacy in the strategy to conclude contentious claims

• Experience dealing with claims from first notification of loss to resolution
• Knowledge of Financial Lines Claims and confidence to coordinate and initiate discussions with our networks, clients, underwriters and experts
• Experience with the CLASS and ECF processing system (preferred)
• Proficiency in Word and Excel
• Strong interpersonal skills

We offer a comprehensive benefits package, an inclusive workforce, and an agile environment that supports your wellbeing and work/life balance. You also receive two “Global Wellbeing Days” each year and a variety of working style solutions. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves.

Aon is a proud equal‑opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities reasonable adjustments to participate in the job application, interview process and essential job functions once onboard.

If you would like to learn more about the reasonable accommodations we provide, email Rea

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