Product Manager - SmartShop

Salary:
Competitive Plus Benefits

Location:

London Store Support Centre, London, EC1M 6HA

Contract type:
Permanent
Business area:
Sainsbury's Tech
Closing date: 20 March 2026
Requisition :

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes to feed the nation. The level of data, transactions and variety involved. Then you’ll realise this is a modern software engineering environment, because it has to be. We’ve made significant investment in the standards and principles that shape how we work.

We iterate, learn, experiment and champion ways of working such as Agile, Scrum and XP. So you can look forward to exciting opportunities across everything from AI to reusable tech.

Product Manager - Smart Shop

Joining Sainsbury's Tech means being part of a 150-year-old retail chain that is undergoing a transformative journey towards embracing innovation and agility. As a Tech professional, you have the unique opportunity to contribute to driving change and pushing boundaries, as we invest in creating amazing systems and technologies. With a wealth of expertise to learn from and access to vast amounts of data from billions of transactions, you will be part of a dynamic environment where things are built, made, and implemented quickly.

Your work will directly impact both our colleagues and customers, creating incredible experiences and shaping the future of retail technology. Welcome to the home of Sainsbury's Tech, where you can be part of our collective journey and make a meaningful difference.

As a Product Manager in Smart Shop, you’ll be at the forefront of shaping the future of how we drive more customers to use Smart Shop. You’ll be driving transformations that help redefine how we make Smart Shop scalable and available for customers.

In this role, you're a visionary. Working in agile teams, you'll forge strong partnerships with in-house engineering teams, and key stakeholders, collaborating seamlessly to bring your vision to life. You’ll be making data driven decisions, working cross-functionally, influencing roadmaps and owning our Simple, Scalable and Available outcome.

But that's not all. You'll dive deep into understanding our technical needs and devising strategies that strike the perfect balance between setting us up for the future and delivering stable performance. With your knack for creative problem-solving and a passion for experimentation, you'll push boundaries, constantly seeking ways to enhance the Smartshop experience.

• You’ll collaborate with colleagues across Sainsbury’s to determine the product strategy and roadmap for your outcome.
• You’ll coordinate continuous evaluation to validate that products work for customers or colleagues as designed and that value is delivered.
• You’ll prioritise opportunities for the product keeping in mind value delivery, efficiency savings and technical foundations
• Partner with our awesome engineers, and a broader cross functional team to design services our colleagues and customers love
• Work as part of a cross functional team building innovative and resilient technology for our in-store experience.
• Monitor relevant industry trends and engage both internal and external teams as appropriate to build shared insight.

• You’re relentlessly focused on understanding, anticipating and exceeding our customer and colleague’s needs.
• You can collaborate effectively with other teams, customers and stakeholders where necessary.
• You actively utilise priority decision making tools and frameworks to inform team priorities and focus.
• You can build a roadmap and articulate a product vision using tools and methods, such as a vision board.
• You’re technically curious – you ask the right questions to drive better solutions and can translate between customer requirements and technology delivery
• You get data – using product metrics to prioritise effectively and seek out the right information to make strategic decisions
• You keep an eye on the commercials – get what makes a product viable and can articulate the business benefits.
• You’re a team player, always up for…