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CX Capabilities Lead - Strategy & Roadmap
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-03-13
Listing for:
LOGITECH LIMITED
Full Time
position Listed on 2026-03-13
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
A global technology company is looking for a Business Capability Owner (BCO) to lead the Customer Experience (CX) technology strategy. This role involves defining a comprehensive roadmap for customer service technology, enhancing business operational alignment, and integrating advanced technologies to improve customer interactions. The ideal candidate possesses strong leadership in customer service and experience with large-scale digital transformations. This position offers a hybrid working environment, combining remote and in-office work.
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