IT Support Analyst

IT Support Analyst

Banking / Financial Services |
London (Hybrid – 3 days in office) |
Up to £45,000 + Bonus + Benefits

A well‑established London‑based bank is seeking an IT Systems Engineer to join its close‑knit internal technology team.

This is an excellent opportunity for a hands‑on IT professional who enjoys working across infrastructure, support, and projects. You’ll play a key role in maintaining and improving core systems while providing high‑quality internal support.

• Delivering 1st, 2nd and some 3rd line support across infrastructure and systems
• Supporting core banking and business applications
• Monitoring network performance and troubleshooting issues
• Managing backups and restores
• Supporting network and system upgrades
• Contributing to IT projects and continuous improvement initiatives
• Assisting with security controls and compliance in a regulated environment

To be considered, you will have:

• Strong experience in desktop and end‑user support
• Solid knowledge of Active Directory, Domain Controllers and Group Policy
• Experience supporting business or financial applications
• Strong Microsoft Office / M365 support skills
• Windows Server administration experience
• Exposure to cyber security principles, endpoint protection, and security policy implementation