Murex Support Specialist FO; FTC

As a member of the Murex Support Team, you will provide expert-level support for the Murex platform, ensuring stability, performance, and rapid issue resolution for business-critical operations. Deep, hands-on knowledge of Murex is essential, as you will be the go-to specialist for troubleshooting, incident management, and user support.

Please note, this is a 12 months Fixed Term Contract based in London.

Provide technical solution to the business needs and following best practices and standards. Be the driver for change and promote strategic solutions with the view for building for the long term. Shows Urgency on business related issues and manage business expectations

Main Areas:

• Support the Global Markets, Commodities business in Murex
• Market data (real time contribution, end of day,) for asets

The team will also ensure support and maintenance of all its development and work within an agile framework (ceremonies – Stand up’s, prioritization, internal support catch‑up)

Add value by:

• Helping out with
• User needs collection and anticipation.
• Analysis of these needs and definition of the required specifications.
• Multiple solutions proposal: where applicable, provide the sponsors with studies comparing the different options and solutions to facilitate strategic decision
• making.
• Implementation and delivery of retained solutions.
• Support and documentation.
• Bug tracking, continuous software evolution.
• Make recommendations regarding architecture, technologies and IT solutions
• Analysis, problem solving and escalation
• Carry out training and skills assessments at regular intervals

Reporting:

• Timely progress updates to direct management as deemed necessary.

• It is highly desirable, that the candidate can demonstrate deep experience of working with Murex, in a support role with a BA background and deep expertise in troubleshooting and resolving issues.
• Experience of implementing and supporting Murex v3.1 with Regards to Front Office, lower version of Murex is a strict no go.
• Experience in Implementing both Linear and non-Linear Products in Murex
• Ability to build out multiple strategies / payoff’s as per business needs
• Strong Exposure on Front Office Module in Murex.

• Simulations
• Market Data
• Pre-trade – Debug pricing related issues for FO
• Workflows – Exchange exclusive workflows – integrate various exchanges with Murex
• CICD is a must have
• Experience supporting multiple asset classes (Commodities, FX, IRD, Credit, etc.) in Murex.

At Natixis Corporate & Investment Banking (CIB), we are dedicated to fostering a workplace that values diversity and inclusion in every form, encompassing gender, race, religion, sexual orientation, disability, ethnicity, and background. We believe that an inclusive environment not only provides equal opportunities for our employees but also enhances our ability to deliver exceptional outcomes for our clients and the communities we serve.

We are committed to accommodating individual needs and making reasonable adjustments throughout the recruitment process to ensure all candidates can fully participate.