Digital Solutions Specialist

Digital Solutions Specialist / Digital Solutions Developer

This role covers a wide variety of technologies and involves working on multiple projects at the same time, each with different scale, scope and focus. The work will consist of developing innovative solutions with well-chosen technologies, ensuring that they are documented, reliable, robust and easy to maintain. It will also manage existing solutions, providing break-fix support when required. A significant part of the role will involve working with teams across the business, providing advisory services and improving the digital literacy of the organisation.

• Work closely with teams across our business to implement innovative solutions for their unmet needs, advising and upskilling the team members where possible.
• Design, build and maintain software infrastructure within appropriate monitoring, alerting, maintainability and performance parameters.
• Develop automation scripts to enhance product deployment and operational efficiency.
• Collaborate with colleagues across the Technology Solutions team to prioritise work in a structured, transparent way.
• Advising and upskilling our team members, making a significant contribution to our learning culture.
• Demonstrable critical thinking and problem-solving ability.
• Excellent documentation skills, with the ability to create high quality process documentation and diagrams.
• Proven capability of working in a remote team, making effective use of synchronous and asynchronous communication channels as appropriate.
• Demonstrable interest in delivering IT and business change, and ongoing self-education through a variety of mediums.
• A passion for technology and learning – we are looking for a generalist who has a desire to dig in and learn about technical subjects when required.

• Microsoft Power Apps (Microsoft Copilot Studio) – to create low-code solutions.
• Power Automate Desktop – for automation solutions Office 365 Apps – including SharePoint, Power
  
  BI etc. which we use for augmenting the products we create for customers.
• Python – for creating small lightweight solutions such as API integrations.
• YAML – for Git Hub pipelines.
• Powershell – to enable us to perform Infrastructure automation.
• Terraform – for infrastructure as code automation.
• Azure – for cloud-based solutions; basic and broad experience with Azure and the various products would be useful.
• Product thinking – an ability to problem solve around customer needs/challenges.
• Solution design – an ability to take the customer need and design an architecture and implementation plan associated with it.
• Experience with the Salesforce platform.
• SQL experience.
• Experience with Microsoft 365, its features and applicability to solve business problems.
• Experience with Plan View Agile Place.
• SharePoint Online administration – permissions, document libraries, integration with Microsoft Teams.
• IT infrastructure knowledge including networking (switches, routers), security (firewalls), server room management including physical aspects.