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Senior Digital Service Designer - CX Strategy & Journeys
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-01-24
Listing for:
Sky
Full Time
position Listed on 2026-01-24
Job specializations:
-
IT/Tech
Digital Media / Production
Job Description & How to Apply Below
A major media and entertainment brand is looking for a Lead Service Designer to drive strategic customer journeys and service models. The ideal candidate will lead a talented team, ensure alignment with business objectives, and improve service experiences. Responsibilities include defining service blueprints and engaging with cross-functional leaders to enhance digital products. A focus on accessibility, customer research, and strong storytelling abilities are key skills required.
This is a hybrid role with work at either the Osterley or Leeds office.
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Position Requirements
10+ Years
work experience
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