Senior Digital CX & Service Design Lead
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-01-24
Listing for:
Sky
Full Time
position Listed on 2026-01-24
Job specializations:
-
IT/Tech
Product Designer, IT Consultant, Digital Media / Production
Job Description & How to Apply Below
A leading media and entertainment brand is seeking a experienced Lead Service Designer to impact digital customer journeys and service models. This role involves leading a team of service designers and collaborating with cross-functional teams to ensure customer-centric solutions. Ideal candidates should have a track record in service design, expertise in journey mapping, and strong stakeholder influence. Enjoy flexible, hybrid working and various employee rewards including healthcare and a pension package.
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Position Requirements
10+ Years
work experience
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