Lead, Account Solution Engineer

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life.

The Solution Engineer (also known as Salesforce Account Solution Engineer, Presales Consultant, Sales Engineer, etc.) will be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You’ll collaborate with colleagues, support the sales team, and translate business objectives into compelling recommendations.

• Coordinate and lead the entire solution cycle through close collaboration with other teams.
• Understand the customer’s needs and position Salesforce’s products as the best solution for their unique challenges.
• Explore emerging AI technologies and translate them into tangible value for customers.
• Demonstrate a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions.
• Develop and deliver innovative custom solutions, build and present custom demos of Salesforce products including solution concepts to key decision makers.
• Participate in all appropriate product, sales, and procedural training and certifications.
• Achieve quarterly and annual objectives assigned by management.
• Respond efficiently to RFPs.
• Lead the technical side of the sales cycle.
• Engage in ongoing career growth through internal training programs and mentorship initiatives.

• 5+ years of experience as a solution or sales engineer for a CRM company or similar technology.
• Salesforce or other AI certifications, specifically related to generative AI and LLM concepts.
• Experience implementing digital transformation strategies, enterprise consulting, and delivering tangible customer results.
• Knowledge of relational database, web technology, and cyber‑security.
• Programming experience (Java, JavaScript, REST/SOAP, HTML5/CSS, SQL, etc.) considered desirable.
• Demonstrated curiosity, adaptability, and creativity in experimenting with emerging AI technologies.
• Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization.
• Proven oral, written, presentation, and interpersonal communication skills.
• Proven time‑management skills in a dynamic team environment.
• Ability to work collaboratively to tackle problems in dynamic environments.
• Inquisitive, practical, and passionate about technology and sharing best practices.
• Willingness and ability to travel occasionally.

We are a recognized Disability Confident member under the UK Government Disability Confident employer scheme. If you require assistance due to a disability applying for open positions, please submit a request via the accommodations request form. Applicants can opt‑in to the interview scheme as part of the application process.

Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.

It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.