Technical Support Engineer - Hikvision Ireland

Technical Support Engineer – Hikvision UK & Ireland

City Of London, England, United Kingdom

Select your interest:
Are you passionate about technology, problem‑solving, and working at the cutting GRANITE edge of intelligent video and AI‑driven solutions? acostion to join Hikvision
, a global technology leader known for innovation, scale, and continuous investment in people and R&D. At Hikvision, technology is about building smart, reliable, and secure solutions that are used worldwide. As part of our Technical Centre – Channel
, you will play a key role in supporting and enabling our distributor network, acting as a trusted technical partner and a bridge between the market and our global R&D teams.

• Real technical impact:
  You will troubleshoot complex cases, influence product optimisation, and provide direct feedback to HQ R&D teams.
• Knowledge sharing and visibility:
  Deliver technical training, product inductions, and support roadshows and exhibitions.
• Global exposure:
  Work closely with international teams in a fast‑paced, multicultural environment.
• Technology leadership:
  Gain hands‑on experience with advanced video surveillance, networking, and AI‑enabled solutions.
• Growth and learning:
  Hik elan invests heavily in training, continuous learning, and professional development.

• Provide daily technical support to distributors and sub‑distributors.
• Deliver technical training on Hikvision hardware and software.
• Support new product launches and technical promotions.
• Analyse market and product feedback and contribute to continuous product improvement.

• Education:
  
  Bachelor’s or Master’s degree (or equivalent), ideally with an engineering background or relevant technical experience.
• Strong IT fundamentals.
• Excellent communication skills.
• Fluent English and Chinese (written and spoken).
• Curiosity, with the ability to explain complex technologies clearly.
• Flexibility: adaptable to frequent business travel across the UK and Ireland.

If you want to work for a company where technology, scale, and innovation come together — and where your technical expertise genuinely shapes products and customer experience — we would love to hear from you.

Learn more about Hikvision and its technology ecosystem: