Servicenow Architect
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-01-15
Listing for:
Tenth Revolution Group
Full Time
position Listed on 2026-01-15
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Systems Analyst, Cloud Computing
Job Description & How to Apply Below
Service Now Solution Architect
Location:
UK
Security Clearance: SC required ideally
OverviewA client-facing Service Now Solution Architect role within a UK-based Digital Customer Experience practice. The role focuses on pre-sales, solution design, and end-to-end delivery of Service Now implementations across enterprise clients.
Responsibilities- Lead pre-sales and business development activities for Service Now solutions.
- Own solution design, proposals, presentations, and contract support.
- Act as the senior point of contact for client stakeholders up to C-suite level.
- Design and deliver Service Now solutions aligned to business and customer experience goals.
- Work closely with internal sales, delivery, and partner teams, including Service Now leadership.
- Strong Service Now platform expertise across ITSM, ITOM, HRSD, CSM, Employee Service Centre, Case & Knowledge Management, and Performance Analytics.
- Experience designing Service Now solutions for HR, IT, and customer experience use cases.
- Hands-on knowledge of integrations, data migration, scripting, and workflow automation.
- Proven consulting and stakeholder management skills, including CXO-level engagement.
- Experience supporting change management and user adoption initiatives.
- Commercial awareness with exposure to pre-sales and client demonstrations.
Eligibility for Security Check (SC) clearance is required.
Continuous UK residency for the past five years is mandatory
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