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Senior 3rd-Line IT Engineer: MSP Escalations & Cloud
Job in
City of Westminster, Central London, Greater London, England, UK
Listed on 2026-01-14
Listing for:
Crestwave Solutions
Full Time
position Listed on 2026-01-14
Job specializations:
-
IT/Tech
Cloud Computing, IT Support, Systems Engineer
Job Description & How to Apply Below
A leading Managed Service Provider in London is seeking an experienced 3rd Line IT Support Engineer to join its senior Service Desk team. The successful candidate will resolve complex escalations across Microsoft and infrastructure technologies, support VMware and networking, act as a technical escalation point for 2nd Line Engineers, and thrive in a fast-paced environment. Candidates must have strong Microsoft Cloud knowledge, particularly in Microsoft 365 and Azure, along with excellent communication skills.
This role offers a dynamic work environment focused on collaboration and technical excellence.
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Position Requirements
10+ Years
work experience
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