Business Analyst

Business Analyst

Location: London / Hybrid

Contract: 12-month FTC

We're looking for an experienced PLM Business Analyst to join a major digital transformation programme focused on re‑engineering product development processes within a fashion retail environment. This is a fantastic opportunity to influence a high‑profile initiative from the early stages and help deliver a modern, efficient operation.

As PLM Business Analyst, you'll play a key role in implementing a new Product Lifecycle Management (PLM) system. You'll work closely with business and technical teams to capture requirements, design processes, and coordinate activities across multiple work streams.

Responsibilities include:

• Running workshops to gather detailed requirements from Buying, Merchandising, Design, Technical, QA, and Supply Chain teams.
• Documenting business processes and requirements for configuration and training.
• Supporting data readiness activities (attributes, product hierarchies, vendor data).
• Coordinating with the PLM vendor and internal teams to ensure smooth delivery.
• Supporting testing cycles (UAT), defect management, and training preparation.
• Maintaining governance documentation (project plans, RAID logs, decision logs).

• 5+ years' experience as a Business Analyst.
• Strong knowledge of PLM systems and processes relevant to fashion retail.
• Experience in multi-channel fashion retail environments.
• Skilled in process documentation, workshop facilitation, and stakeholder engagement.
• Proven ability to support system/integration testing, UAT, and training delivery.
• Excellent organisational and communication skills.