EMEA Infrastructure Field Engineer

EMEA Infrastructure Field Engineer – London, UK

Contract Salary: €350 / DAILY

Hybrid (Minimum 3 days in office per week)

Frequent travel.

Play a key role in building and maintaining the backbone of our global office and data center infrastructure across Europe, the Middle East, and Africa.

• Monitor, action, and document network alerts and outages.
• Manage vendor relationships (ISPs, supply chain, integration partners) and ensure SLA compliance.
• Coordinate with cross-functional teams including Workplace Experience, Security, and AV for smooth project execution.
• Document processes, create SOPs, and provide knowledge-sharing to operational teams.
• Maintain accurate inventories and coordinate hardware replacements or upgrades.
• Keep infrastructure documentation up to date using tools like Google Drive and Jira.

• 3–5 years’ experience in a similar IT infrastructure or field engineering role.
• Hands‑on experience with structured cabling (Cat5E, Cat6, Cat6A), optical fiber, and data center deployments.
• Familiarity with UPS systems (e.g., Eaton).
• Strong communication skills (written and verbal).
• Independent, self‑motivated, and detail‑oriented mindset.
• Willingness to travel frequently and work flexible hours as needed.

• Passion for customer service and a proactive approach to problem‑solving.
• Experience creating SOPs and maintaining “as‑built” documentation.
• Comfortable collaborating with remote teams across time zones.

If you’re ready to grow your career in a global company and help shape the future of enterprise IT infrastructure, we want to hear from you!