Senior Professional Services Engineer

Overview

Senior Professional Services Engineer

Hybrid Remote

To £65,000 + great benefits

I’m working with a growing and Multi-Sector MSP who are looking to add a Professional Services Engineer to their ranks. Culturally they’re a diverse bunch, placing people and a passion for technology at the forefront of what they do. Boasting a diverse client list and a flexible style of working, this organisation is primed for further success over 2024 and beyond.

Make this role your own, contribute new ideas + methodologies, and bring your expertise to the table.

• Oversee the delivery of technical projects, adhering to agreed-upon scope, timelines, and budget etc
• Serve as a dedicated escalation point for the Helpdesk
• Conduct Technical Pre-sales activities, engaging with clients to understand their requirements and providing comprehensive technical solutions that align with their needs and expectations
• Facilitate seamless Client Onboarding/Offboarding processes, guiding clients through the transition
• Carry out site surveys and create relevant documentation
• Maintain accurate and up-to-date technical documentation
• Work closely with the Head of Operations on the development and implementation of new initiatives, leveraging technical insights and expertise to drive innovation and continuous improvement across the organisation

• Experience Microsoft Endpoint Manager/Microsoft Intune
• Experience with Azure, (Azure Active Directory / Entra , Azure Vms etc)
• Deployment of Microsoft 365 products, including SharePoint/One Drive and Teams
• Management and troubleshooting of Windows Server , including Remote Desktop Services, Active Directory, AD Sync
• Hands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs and network segmentations
• Understanding of virtualization technologies e.g VMware and Hyper-V
• Understanding of security concepts, compliance and governance

• MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101
• CCNA of equivalent experience

Sound interesting? Then submit your CV and we’ll have a confidential conversation about you and your future!