Freelance Strategist

CH.S is looking for a talented Experience Strategist to support our growing Experience Design team; regarded for its high-craft, deeply considered and varied work for some of the world’s leading brands.

Join our fast-paced, high-output creative studio as a Senior Experience Strategist. In this role, you’ll be at the forefront of crafting best-in-class digital experiences for our clients, from integrated campaigns and consumer activations, to engaging digital experiences within the e-commerce space.

This position lies at the intersection of content strategy, campaign planning, and user experience design, where you’ll plan and deliver insightful, brand-aligned content journeys that guide the user through a seamless and engaging path to purchase. Ultimately, you’ll be responsible for transforming strategic campaign objectives into a production-ready reality, helping to shape our clients’ digital e-commerce experiences and drive customer engagement.

With experience in content design, UX design, or a similar multi-disciplinary role, you’ll be passionate about taking a leading role across the end-to-end design process. As well as being a seasoned practitioner, you’ll know how to take ownership of a project and drive its progression through the studio. You’ll have a flair for bringing coherence and clarity to complex or unstructured information and a passion to transform it into insightful content opportunities and end-user experiences – planning seamless narratives and journeys that achieve both customer and business value.

You’ll thrive in a collaborative environment, working closely with creative, design and project management teams. You’ll possess excellent communication skills to justify design decisions, present complex concepts with clarity and align the working team under a single vision, coupled with an ability to listen and receive feedback, iterate and pursue the best output possible.

As well as a sharp eye for detail, and a meticulous approach to documentation, you’ll bring creative flair and an enthusiasm that will be evident in your work. For this role, we’re looking for someone who values and develops experiences beyond the functional journey – how things look and how they feel, what we say, the way we say it, and how anything we create resonates with our audience and lands with strategic purpose.

As such, you’ll be a strong storyteller and understand the importance of rational and emotive content, and the role it plays at various points in the user journey from awareness through to conversion.

At Clubhouse, you’ll have plenty of opportunities to work autonomously, but you’ll also be part of a nurturing environment with people keen to help you up-skill and progress in your role. You’ll have many opportunities for growth and learning through collaboration, exposure to different projects, involvement in new business, mentorship and training opportunities.

• Location:
  
  London (Open to Hybrid & Remote)
• Competitive Pay
• No Recruiters

• Distil and evaluate briefs and other project inputs to gain clarity around the jobs to be done.
• Support project planning by providing accurate estimates for tasks and collaborating on holistic project approaches.
• Collaborate with senior team members to ensure project milestones and objectives are met efficiently.

• Contribute to the strategic discovery phase of projects, uncovering user insights and identifying opportunities to improve engagement and conversion.
• Utilise consumer research / insights to build user profiles and personas to ground and inform design solutions.
• Plan content that resonates with the target audience, transitioning from campaign storytelling to guiding users through informative product journeys.
• Leverage your content planning skills to evaluate inputs, ensure that content requirements are met, and highlight gaps or opportunities for enhancement.
• Showcase your ability to blend strategic thinking with creativity to translate our inputs into a coherent digital narrative that plays out across multiple touchpoints.
• Contribute ideas and insights in workshops and discussions, using your communication…