Senior Business Analyst

London Business School are excited to be recruiting for an agile and experienced Senior Business Analyst to join Technology on a FTC basis until July 2027.

Working as part of the Aware to Admit Project Delivery Team, this role is responsible for translating high level design or business requirements into detail specifications and then supporting these specifications as Software Developers, Testers and Application Support team members use them to support the implementation and operation. Where appropriate, maintain and take full ownership of Application and Data Design catalogues, including Services and Interfaces.

Supporting design and implementation phase, and successful delivery and rollout of Salesforce solution working closely with business stakeholders to define objectives. Preparing documentation making clear recommendations to enable strategic decisions. Working with agile delivery team and being experienced in agile delivery, you will be the bridge between the business and the development team.

• Apply specialist Business Analyst expertise and technical knowledge to define processes, escalating queries or tasks if outside own technical knowledge.
• Respond to requests from all stakeholders, providing specialist advice to deliver the information they require and provide an excellent service.
• Design and develop documentation and policy guidance, for use in the provision of an efficient and effective business support service.
• Partner with Aware to Admit project team to understand their business goals and provide them with professional or technical advice, sharing expertise and information to support effective decision making.
• Extract data from multiple sources, check its integrity and produce reports for use by management.
• Work closely with Product Owner, Project Manager, Scrum Master and development team to prioritise backlog items.
• Develop and enhance relationships with stakeholders across the School to facilitate improved communication, support implementation of change programmes, and to monitor the level of satisfaction with service delivery.

• Collaborative team player with excellent organisation and clear communication skills.
• Senior BA/PO experience with a strong attention to detail.
• Transformation experience working in agile, with strong stakeholder management skills.
• Ability to own tasks and escalate appropriately.
• Experience using UML, experience in BPMN desirable.
• Understanding of domain architectures (Business, Application, Data, Technology).
• Awareness of current trends in technology (e.g Acloud).
• A professional manner and ability to develop effective working relationships with colleagues, clients and third parties.
• Interest in Application or Enterprise Architecture

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

• Generous annual leave of 27 days plus extra between Christmas and New Year
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant,…