HR business partner

We’re excited to welcome a proactive and forward-thinking HR Business Partner into our collaborative commercial and values-driven HR team s newly created role offers a unique opportunity to shape a high-performing, inclusive culture that empowers our people and supports our ambitious growth strategy.

You’ll be joining a close-knit HR team that includes our Operations & HR Director, Talent Acquisition Partner, Senior HR Business Partner, and two HR Advisors. Together, we champion a culture of high performance, continuous learning, and commercial focus where collaboration, community, and inclusion are at the heart of everything we do. By consistently applying these principles, HR helps ensure our values are reflected in how we work and the decisions we make.

As a trusted advisor to leaders and teams, you’ll play a pivotal role in driving operational and strategic people initiatives that enhance engagement, performance, and community across the business. You’ll work closely with service line leaders to shape their people plans, address workforce needs, and support a positive culture. This partnership ensures that each service line has the right talent and environment to perform at its best, supporting both immediate goals and long-term growth.

Operating in a mid‑sized, fast‑paced environment, you’ll be hands‑on and commercially aware, comfortable coaching and challenging leaders. HR is valued by the business as a key driver of organisational success. This is a fantastic opportunity for someone who thrives on variety, values impact and wants to make a meaningful difference across the organisation.

• A chance to shape and influence the company’s ED&I strategy.
• Gain exposure to high‑impact strategic HR work while staying actively involved in operational delivery.
• Opportunities to grow your career in a supportive, purpose‑driven team.
• The ability to make a meaningful impact on employee experience and culture.

• Work alongside the team to develop our people and deliver our HR strategy, including the execution of key strategic projects and initiatives.
• Manage complex ER cases, ensuring fair and consistent outcomes aligned with employment law.
• Responsible for delivering the timely and accurate execution of employee lifecycle processes and engagement initiatives for your client groups.
• Support cyclical HR processes (e.g., performance reviews, salary reviews, promotions).
• Work closely with the HR Advisors to ensure seamless delivery of HR operations.
• Lead and contribute to HR projects such as benefits, onboarding improvements, and policy updates.
• Act as a trusted advisor to managers to support organisational change initiatives, including restructures, role design, and new ways of working.
• Champion ED&I across the business by embedding inclusive practices across the employee lifecycle and partnering with stakeholders to deliver initiatives aligned with company values. Track and report on ED&I metrics to inform strategy and drive continuous improvement.

• Strong experience managing complex ER cases and advising managers.
• Proven experience in a generalist HR Business Partner role, ideally with exposure to ED&I initiatives.
• Previous experience within a similar industry is beneficial.
• Strong working knowledge of UK employment law and HR best practices.
• Passionate about creating inclusive workplaces and driving cultural change.
• Excellent communication and stakeholder management skills.
• Comfortable working in a fast‑paced, evolving environment.
• Holidays: 27 days – increase in line with length of service to a maximum of 30 days.
• Private medical insurance.
• Hybrid working - to give you the flexibility you need.
• Enhanced auto enrolment pension scheme - to help you save for the future.
• Life assurance - to protect your loved ones should the worst happen.
• Interest free season ticket loans.
• Cycle to work scheme - discounted bicycles.
• Flu and eye care vouchers - to keep you healthy.
• Employee Assistance Programme - 24/7 health & wellbeing support.
• Help@Hand Remote GP app - to give you and your family access to medical experts quickly.
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