Night Auditor - Crowne Plaza Docklands

Overview

We are recruiting for Part Time (16hr) Night Auditor reporting to Nights Manager. (Part time: 16 hours per week)

• Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges
• Prepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies
• Check in late arrivals, assist guests with inquiries, and provide overnight front desk support to ensure a seamless guest experience
• Conduct regular security checks throughout the hotel premises to ensure guest and property safety
• Collaborate with the front office and accounting teams to address any issues identified during the night audit
• Maintain clear communication with the day team by preparing handover notes and ensuring all relevant information is recorded
• Handle any emergency situations overnight, acting as the point of contact and coordinating with necessary departments

• Previous experience in hospitality or finance roles, with an understanding of accounting principles
• Strong attention to detail and accuracy, particularly in financial reconciliation
• Good communication skills and the ability to handle guest enquiries professionally
• Basic IT skills and familiarity with property management systems (PMS)
• Flexibility to work night shifts and the ability to remain focused and productive

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart and is one reason we are rated Top 30 Best Places to Work in Hospitality. We are passionate about the industry and always on the lookout for new talent to join us on our journey.

Nestled in East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with waterfront views. Minutes from ExCeL and near London City Airport, this contemporary hotel features 210 stylish rooms, catering to business and leisure guests alike.

Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and an on-site gym with a heated indoor pool. Crowne Plaza London Docklands offers an inspiring place to work where energy and enthusiasm are valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!

• Discounted hotel room rates for you and your friends & family
• An additional day’s leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over 1000 per year
• And much more