Hospitality / Hotel / Catering, Hotel Front Desk, Guest Services
Job in
City of Westminster, Central London, Greater London, England, UK
Listed on 2026-01-29
Listing for:
Concierge
Full Time
position Listed on 2026-01-29
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Front Desk/Receptionist, Hospitality & Tourism
Job Description & How to Apply Below
Location: City of Westminster
COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
What you will do:- Take ownership of guest requests and follow them through to successful completion
- Provide a friendly, efficient, and courteous service upon arrival and departure to ensure our guests first and last impressions of the hotel are memorable
- Coordinate and manage requests from hotel guests in relation to business services, luggage storage, and rooming
- Work closely with the Reception team making sure the Check in Check out process is smooth and efficient
- To assist the Head Concierge with day to day tasks and cover the front door when required
- You will have previous experience in a 4/5-star hotel
- Proactive in approach with a self-driven attitude
- You will have excellent social interaction and communication skills
- Excellent spoken and written English
- You are knowledgeable of London in order to assist guests with their bearings and meeting their requirements
- A working knowledge of Opera would be advantageous, although not essential
- You hold a full, clean driving license (as you may be asked to assist with the parking of guests cars)
- Competitive salary of £30,954 + Expected average annual service charge of £2,000
- Employee rates for all COMO Hotels and Resorts properties worldwide
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
- Employee discounts on Nobu London
- Career development opportunities
- A lucrative bonus for introducing someone to any COMO property
- An exciting calendar of wellness and engagement activities
- Access to free financial advice and
- Access to an Employee assistance programme; offering support and advice
- Free meals on duty
- Free Uniform & laundry service
- 28 paid holidays per year, increasing with service
- NEST Auto-enrollment Pension
- Company Sick Pay
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