Retail Manager - Catering & Hospitality

Role:
Retail Manager - Catering & Hospitality

Location:
City, London

• 28 Days holiday including bank holidays
• Plus your birthday off
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At Baxter Storey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for aRetail Managerwho motivates their team to exceed expectations at every turn.

As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are aRetail Managerwho thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

WHAT WILL KEEP YOU BUSY:

• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
• Build positive, credible and collaborative relationships & communication methods with client sand other key stakeholders in the business
• Continually look to develop your team through mentoring, training, recognition, and empowerment
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
• Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

WHAT YOU BRING TO THE TABLE:

• You thrive on getting the best out of people and maximising commercial opportunities.
  
  You draw satisfaction from managing, training and supporting a team
• Passionate and skilled in creating effective marketing and engagement plans.
• You demonstrate a genuine passion for food & service, with a strong eye for detail in service standards, innovation and merchandising
• You provide a professional catering service, ensuring that company standards are maintained and that Client expectations are met
• Have experience commensurate with role
• Thrive on delivering a great customer experience and leading by example
• Able to demonstrate your analytical approach to problem solving

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

Baxter Storey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our…