Discharge Coordinator

Overview

We are looking for a highly motivated and enthusiastic individual to work closely with our Matrons, Clinical Nurse Manager and Charge nurses to facilitate the timely, effective and appropriate discharge of patients from the OPPSU/acute setting to the community, liaising with hospital, community, social and health service colleagues in order to promote a recovery focused discharge/transfer. The post holder will also play a key role in the development of an innovative service providing excellent discharge practices within the ward environment.

The post holder will ensure best practice in planning safe and timely patient discharges in order to achieve best outcomes for patients as well as to optimise hospital bed utilisation and reduce length of stay, promoting a smooth discharge process by concentrating on tasks which directly support and assist the multidisciplinary team with regards to safe and timely discharge of patients.

This will include completing discharge planning documentation, communicating with external agencies such as Social Services, patient s families and carers, arranging appropriate transport and liaising with all members of the Multidisciplinary Team including occupational therapy, physiotherapy, Speech and Language Therapist, Dietitian, Clinical Psychologist and Doctor. Monitor and chase multidisciplinary team members and external agencies to promote timely and safe discharge to provide optimum and appropriate bed usage and reduce length of stay, and in addition manage more complex discharge issues.

Arrange family meetings and where appropriate participate and minute in regard to discharge planning.

• Complete discharge planning documentation and coordinate activities to support timely, safe discharge.
• Communicate with external agencies such as Social Services, patients  families and carers.
• Arrange appropriate transport and liaise with all members of the Multidisciplinary Team including occupational therapy, physiotherapy, Speech and Language Therapy, Dietitian, Clinical Psychologist and Doctor.
• Monitor and chase multidisciplinary team members and external agencies to promote timely and safe discharge and optimise bed usage and reduce length of stay.
• Manage more complex discharge issues and arrange family meetings; where appropriate participate and minute in discharge planning.

• You will need to have excellent communication skills, good organisation skills and the ability to work under pressure.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.