SLP Adult Forensic Mental Health Case Manager

Overview

The South London Partnership are looking to recruit an 8a Forensic Mental Health Case Manager. The post holder will work across a number of Providers, both NHS and independent sector, ensuring forensic patients receive the best quality care as near to home as possible. The successful candidate will be responsible for the quality assurance of an allocated caseload, including regular patient reviews and Care and Treatment Reviews where appropriate (Transforming Care Programme).

The case manager works closely with the Provider to ensure high quality care is maintained. The case manager has oversight of any LTS or seclusion and will monitor and review this closely. The successful candidate will interface with a range of other stakeholders and will work with other Case Managers in the management of particularly complex cases and delayed discharges.

You will also work in collaboration with services within the hub to manage relationships with ICB colleagues. This role requires you to work in collaboration with local authorities, third sector and other statutory bodies such as MAPPA, Police, HMPPS, MOJ and CJS in the management of effective usage of specialised mental health services.

If you have experience of working in forensic services, a commitment to high quality care and a passion for innovation we would like to hear from you.

• Regular patient reviews on all services which include listening to and talking with patients, their families and carers via formal MDT discussions and care planning processes
• Ensuring that the voices of patients and their families are heard and acted upon by the services supporting them
• Monitoring and reviewing the quality and safety of provision and escalating concerns or issues where necessary
• Observing providers in practice, monitoring and reviewing quality information and local intelligence
• Recording of all visits on NCMS
• Reporting all reviews to the Programme Partnership Group, including concerns and the plan in place to manage any concerns
• Actively manage any units on enhanced monitoring ensuring there is a robust action plan in place
• Engage in the quarterly contracting meetings feeding back any quality improvements or concerns
• Attend all SLP internal quality meetings, including Quality Matters, Programme Huddles, and the Quality Governance Group

The partnership brings together clinical expertise, experience, and innovation, aiming to improve quality, use resources most effectively, and deliver best practice consistently to all patients. Since its inception, the SLP has been a resilient and effective partnership that has improved patient experience, introduced innovation, and developed new services across the 12 boroughs of south London.

• Improve Quality and Outcomes
• Manage a portfolio of tools that support the delivery of the programme
• Enable Clinical Leadership and ensure it is central to delivery
• Ensure up-to-date and accurate information supports clinical and strategic decision making
• Act as a champion for patients and involve the public and patients in policy development and decision-making
• Uphold Equality and Reduce Inequalities and create an inclusive working environment
• Form close relationships with regional leads and SROs to use analytical services to shape programmes and policies
• Work with stakeholders across the system as required
• Deliver analysis, projects, initiatives and services on time and cost-effectively
• Support identification and sharing of best practice in employee engagement
• Operate in a highly political and sensitive environment
• Demonstrate value for money through tracking, managing and delivering benefits
• Coordinate procurement of services and ensure projects are delivered on time and to quality standards
• Develop information management practices and communicate analysis to support decision making
• Plan, develop and evaluate methods for gathering and presenting data

• Develop policy and procedures in area of responsibility, including briefings and resource planning
• Propose changes to policies and guidance as required
• Provide leadership for transformational change and work collaboratively across directorates
• Champion patient involvement and evidence-based improvement

The Trust is committed to providing services which embrace diversity and promote equality of opportunity. We are a Disability Confident Employer and welcome applicants from all protected characteristics. Reasonable adjustments are provided as needed.

Please note:

Applications are online; read the Job Description and Person Specification; deadlines may change; you may be transferred to a 3rd party e-recruitment system; if you have not heard within three weeks, your application may not be successful; priority consideration may be given to at-risk NHS employees; and the Trust is smoke-free. The South London and Maudsley NHS Foundation Trust values lived experience and encourages applications from people with lived…