Patient Safety Officer

Overview

A Patient Safety Officer (PSO) is an NMC/HCPC/GMC registered clinician who will provide expert support to local and national delivery teams in regard to Vita Health Group's Patient Safety Incident Response Framework (PSIRF) and Patient Safety Incidents (PSIs). The PSO will play a key role in the development of a positive patient safety culture under the PSIRF framework; this will include supporting the implementation of the framework, investigating PSIs using a systems approach, and supporting safety action plan development and quality improvement activity organisation-wide at Vita Health Group.

The postholder will demonstrate strategic leadership, be skilled in effectively and sensitively engaging with a wide range of stakeholders, and apply organisational skills to learning responses in alignment with the principles of PSIRF and learning from patient safety event reporting. The PSIRF is an NHS initiative that replaced the old Serious Incident (SI) Framework;
Vita Health Group has implemented it across the organisation. The PSIRF policy and plan require regular review to ensure opportunities for learning and patient safety concerns are captured and addressed, including the PSO. The PSO will be part of a dynamic, forward-thinking and supportive safety and risk team.

• Liaising with stakeholders in various business roles ( frontline clinicians, ICBs, team leads, directors, managers )
• Engaging patients in investigations in an empathetic and compassionate role
• Supporting diversity and inclusion initiatives
• Working with RADAR risk management system
• Acting as an After Action Review facilitator
• Contributing to an equitable and wellbeing-focused workplace
• Supporting Disability Confident and related equality initiatives as applicable
• Engaging with schemes such as Ethnicity Matters, Gender Matters, Armed Forces Covenant, Menopause Friendly employer status, Employer with Heart Charter and NHS Equality Delivery System standards
• Access to health and wellbeing services for colleagues (Mental Health Advocates and Employee Assistance Programme)
• Fostering a speaking up culture with Freedom to Speak Up Guardians
• Managing reference requests with sensitivity (noting potential issues when referencing transgender individuals; contact HR to discuss adjustments)
• Discussing adjustments or assistance needed in the application/interview process with recruitment

• Experience of working as a registered healthcare professional as part of NHS care delivery
• Excellent verbal and written communication
• Coordinating patient safety incident investigations utilising PSIRF learning responses / Safety Systems 2 approach
• Accurate and comprehensive report writing while working to deadlines

• All applicants must be legally entitled to work in the UK and all positions are subject to a DBS check
• Disability Confident and related equality commitments are included as part of the recruitment process
• About Vita Health Group: we celebrate life and are part of Spire Healthcare Group plc; we have over 30 years of experience in physical and mental health services
• We are an award-winning employer, recognised as a good place to work, with ongoing career development opportunities including CPD, secondments, mentoring, apprenticeships and webinars
• Salary and benefits include a comprehensive package and flexible work-life balance; more information is available on the Careers page