Ww booking officer

Overview

This post is based in the Cancer Performance Team. Full training will be provided on managing cancer 2 week wait referrals and tracking patients through tests and appointments to determine if patients have cancer. This is an admin-based role in a busy service, suited to people who like to stay busy and provide a high level of customer service to internal and external stakeholders.

Apprenticeships are designed to give talented people an opportunity to gain a nationally recognized qualification while completing on‑the‑job training. You will be supported to learn and develop the knowledge, skills and behaviours needed to perform in the job role. Study time is allocated within working hours to gain your qualification. You will undertake a 22‑month development programme in Business Administration within Community Therapies Services, through work‑based learning and regular training sessions.

Successfully completing the training programme will lead to an Advanced Apprenticeship Level 3.

This position is on a fixed term contract with the opportunity to become permanent once the qualification is completed and achieved. If you already hold a relevant qualification in Business Administration or Business Management at this level or higher, you are not eligible to apply.

• Full time Band 3, booking officer within the Cancer Performance Team at North Middlesex University Hospital NHS Trust.
• Admin duties requiring strong organisational skills, attention to detail, and excellent communication when liaising with clinicians and admin staff.
• Work with the cancer services to ensure suspected cancer patients are booked within cancer targets and that cancer pathways are mapped and followed up.
• Collaborate with the Cancer Performance Manager and Service Managers to ensure collection and management of national cancer minimum data sets for all patients.
• Ensure a comprehensive training package accompanies the role.

• Previous experience of office/admin duties including Microsoft software packages (e.g., Excel) and experience in a healthcare setting is essential, including Careflow and Somerset systems.
• References from current and previous employers are required; provide the address, telephone number and work email address of your current and previous line managers.
• You must be eligible to work in the United Kingdom or meet criteria for sponsorship under the Skilled Worker visa route. Applications from visa‑sponsored candidates will be considered with all others.
• Pre‑employment checks may include identity verification via Trust
  
  ID and a digital address check; vaccination and DBS (CRB) checks may be required for regulated activities.
• Completion of information in the applicant toolkit and transfer of application data to the employer’s systems will occur if offered the role.

• Best practices for avoiding scams: communications will primarily be via c.jobs or  email addresses; there will be no payment requests.
• For support on submitting an application, refer to the NLPSS Applicant Toolkit:
• The Trust values diversity and promotes equality for LGBT+, BME, gender equality, staff carers and people with disabilities.

RNOH is rated good by the CQC and operates across two sites. The Trust supports over 17,000 staff serving 2 million patients yearly and includes multiple hospitals and community services. The mission is to deliver world‑class care and teaching, with a focus on excellent outcomes, patient and staff experience, value for money, safety, and strong governance.