IDT Support worker

Join to apply for the IDT Support worker role at Central and North West London NHS Foundation Trust
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The IDT team works with patients in order to achieve high quality care and best outcomes. Patients are assessed to ensure that discharge plans are personalised and able to offer appropriate care when people need it the most. The team works with people towards gaining greater independence and in managing their health and wellbeing.

• Deliver support to individuals in inpatient settings as part of the Integrated Discharge Team, ensuring purposeful care and a clear discharge plan.
• Facilitate early discharge through practical tasks such as home visits, form filling, benefit applications and liaising with social services.
• Build safe, trusting relationships with patients and support them through admission and discharge transition using professional and experiential knowledge.
• Work within a multi‑disciplinary team and support the learning and development of support workers.
• Provide group supervision and support patient empowerment, goal setting, and recovery planning.
• Act as interface with inpatient wards, Home Treatment Teams and Community Mental Health Teams to support patient discharge.
• Ensure risk, safety and safeguarding procedures are followed and hand over concerns appropriately.

• GCSE English & Maths.
• NVQ Level qualification.
• Commitment to obtain underpinning knowledge through work‑based learning and mandatory training.

• Health and social care course.
• Ongoing professional development towards diploma or degree level.
• Mental health care course.

• Paid or unpaid experience working in health and social care services.
• Able to support individuals to identify and achieve personal goals within a health or social care setting.
• Experience delivering mental health care in a supported environment and working with people in mental health crisis and their families/carers.
• Multi‑agency working/working across service interfaces.
• Experience using strengths‑based approaches to support independence and goal attainment.
• Experience with risk assessment and ongoing management.

• Experience in mentoring/supporting peers.

• Good interpersonal skills and ability to form working relationships with patients, carers and professionals.
• Empathy, compassion and patience.
• Ability to remain calm and respond professionally to distress.
• Problem‑solving and innovative solution creation to empower service users.
• Ability to work unsupervised across settings.
• Understanding of diversity issues and promotion of anti‑discriminatory practice.
• Strong written and verbal communication skills.
• Knowledge of discharge planning and local services.
• Basic IT skills – MS Word, Email, Excel.

• Compassion – creating a caring environment.
• Respect – acknowledging and valuing diversity.
• Empowerment – providing resources for autonomous decision‑making.
• Partnership – collaborating with others and being accountable to commissioning users.