Support Worker - Waking Nights - Young People Services - Housing

Job Title:

Support worker - Waking Nights

Contract:

Permanent

Hours:

33 hours per week

Salary: £23,766 per annum

Location:

NE London.

About Outward. For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North East London.

About the Role:

We are looking for a proactive and passionate support worker (waking night) to join our dedicated team supporting young people (aged 18-21) with a range of needs, including learning disabilities, autism, mental health challenges, and complex support requirements.

Your Responsibilities:
As a support worker (waking night), you will:

• Provide the night shift on a rota basis, contributing to and working as part of the team
• Carry out patrols through the night at regular intervals, driving to every young people's scheme during each patrol and entering each building to check both residents and the building are safe
• Follow the night shift protocols and shift plan
• Complete building checks at the beginning, during and end of each shift and record on the handover notes any concerns and tasks to be actioned.
• If emergency repairs arise during your shift, report to the landlord's repairs service and give access to contractors
• Promote the safety and well-being of young people; responding appropriately to risk, reporting on safeguarding, accidents and incidents as per policies and procedures
• Work flexibly across multiple services, including evenings and weekends, to support consistent service delivery

Requirements:

Essential Criteria :

• Good understanding of safeguarding and risk management in a care/support setting
• Knowledge of health and safety issues within supported housing or care environments
• Understanding of confidentiality, GDPR, and data protection principles
• Staff must have access to a smartphone capable of receiving SMS messages and installing authentication apps for secure systems access

• NVQ Level 2 or 3 in Health and Social Care (or equivalent)
• Additional training in PBS, safeguarding, or housing-related legislation

How To Apply:

If you think you are who we are looking for, please submit a CV and statement detailing how you feel your experiences meet the requirements of the role by referring to the Job Responsibilities and the Person Specification.

Benefits:
We value everything our staff do for the people we support, so we provide a great benefits package:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
• Comprehensive Learning & Development Programme
• Cycle-to-Work Scheme
• Death in Service Benefit
• Health Assured - Employee Assistance Programme
• Eye care Vouchers
• Flu Jab Reimbursement
• Pension Scheme
• Purchase Additional Annual Leave
• Refer-a-Friend Scheme

Diversity and Safeguarding at Outward:
We are committed to equal opportunities and welcome applications from all sections of the community.