Senior Spa Therapist - Chingford

Overview

Are you an experienced Spa Therapist with a passion for wellness and exceptional service? Bannatyne Group, a premier name in health and wellness, is seeking a Senior Spa Therapist to join our team and lead by example. If you're ready to take your career to the next level, we want to hear from you!

• Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs.
• Lead, mentor and support Junior Spa Therapists, ensuring a culture of continuous learning and professional growth.
• Liaise and support the Spa Manager.
• Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients.
• Ensure the proper use of spa equipment and maintain high standards of cleanliness.
• Build and maintain strong client relationships, encouraging repeat visits and referrals.
• Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations.
• Maximise revenue opportunities in accordance with your targets and seek assistance if you need additional support or training.
• Stay informed about the latest industry trends and techniques to continuously enhance your skills.
• Adhere to all company health and safety guidelines.

• Have an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
• Proven experience as a Spa Therapist.
• Strong interpersonal and communications skills and a customer focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Ability to work flexible hours, including weekends and holidays.

• Knowledge and experience of ELEMIS products.
• Experience of guiding, managing and motivating teams to bring collective success.
• Proven experience of upselling and cross-selling to maximise profits.

At Bannatyne Group, we are dedicated to excellence in health and wellness. As a Senior Spa Therapist, you will have the opportunity to assist with leading a team, inspire excellence, and make a significant impact on our clients well-being. You'll work in a luxurious environment, equipped with the best tools and products, and surrounded by a team that values your expertise.

Ready to lead and inspire while advancing your career? Apply now and become part of the Bannatyne family!

• B-Fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership. Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.