SEND Complaints & Tribunal Officer
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-01-16
Listing for:
Remedy Social Work
Full Time
position Listed on 2026-01-16
Job specializations:
-
Government
Job Description & How to Apply Below
Key Responsibilities
- Represent the Local Authority at SEND Tribunals and defend proposed service provision.
- Lead on complex casework, mediation, and resolution of disputes between families, schools, and professionals.
- Prepare evidence and responses for complaints, enquiries, and Ombudsman investigations.
- Monitor and track tribunal cases, complaints, and outcomes to inform service improvements.
- Work collaboratively with parents, schools, legal representatives, and multi-agency partners.
- Strong knowledge of current SEND legislation and statutory processes.
- Significant experience in SEND case management, including appeals and tribunals.
- Skilled in negotiation, conflict resolution, and managing sensitive situations.
- Excellent organisational and communication skills, with the ability to work independently and under pressure.
- Ability to travel within Medway as required.
If you are interested in this role please send your updated CV in the first instance.
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