Credit Controller

Overview

We are recruiting for a Credit Controller to join our Finance team in Cape Town. The current team is made up of 6 credit controllers and an admin assistant, working together on different clients. The team work specifically on Credit Control, cash collection and controlling aged debt. We are looking for an applicant with experience in Credit Control / Accounts Receivable and someone who is looking for an opportunity within a company who have a focus on personal development of their staff.

The ideal person will be self-driven, organised and an excellent communicator. You will need the ability to build strong relationships with both our clients as well as the internal team. This position would suit an individual who is driven by results and is target driven

• As a Credit Controller your day to day remit includes:
  Managing your own workload, this will be across legal groups and clients will vary. Use email, letters, and telephone to contact debtors and ensure payment of outstanding invoices to reduce debtor days.
• Keep a record of all communication with the client on the credit control software, this is important when there are payment problems and the account become legal, these records are needed for court proceedings.
• Investigate and resolve all queries relating to non-payment of invoices.
• Send copy invoices, credit notes, and liaise internally to progress any problems that are being handled in any other department.
• Reconcile accounts if requested.
• Report to management on outstanding issues and inform them early of potential debtor's problems.
• Manage relationships with the clients in order to reduce exposure to potential bad debt.
• Have regular meetings with the solicitors/teams who you look after.

• Experience of working in Credit Control / Accounts Receivable.
• A polite but tenacious telephone manner along with a calm, confident manner to handle potentially uncomfortable conversations.
• Strong skills and knowledge of Microsoft applications, in particular Excel.
• Ability to establish and maintain good client relationships, both internally and externally at all levels, excellent client care skills.
• Excellent communication, negotiation, influencing skills and eye for detail.
• Ability to multitask and prioritise your workload.
• TLT is committed to creating a diverse working environment and encourages applications from all.

Our Finance and Procurement team are key to strategic decision making, providing key management information, data and analysis to ensure our business runs smoothly and that we comply with all our statutory and regulatory obligations. To do this effectively, these teams take responsibility for billing, payments, credit control, purchasing, client accounting, commercial business partnering, reporting, sourcing, buying and more.

Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people. We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US.

TLT was named Law Firm of the Year at the Legal Business Awards 2023. This marks the third year in a row the firm has taken away this accolade in industry awards - having previously been named Law Firm of the Year at The Lawyer Awards in 2021 and the British Legal Awards in 2022. Our purpose is to protect, prepare and progress our clients for what comes next and it's essential that we do the same for our people, our planet and our communities too.

In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.

Our Benefits:
We value our employees highly and we want you to feel valued. You ll receive a competitive salary with an annual pay review. You will also have access to an extensive