Director, Head Global Markets KYC

Overview

Global Corporate & Investment Banking ("GCIB") is the division responsible for managing the Bank's key international client relationships and main financing products (Syndication, Structured & Project Finance, Securitisation, Working Capital Solutions, ECA financing, etc.). FLoD KYC is set up to support MUFG Bank and Securities business to manage the client KYC for New Business and Periodic assessments thereby enhancing client experience and generating efficiencies.

FLoD KYC function for Global Markets covers Onboarding, Periodic assessments, Quality Controls, Quality Assurance, Policy & Training along with AML and Shared services functions including BoW management, Screening etc. This individual will work closely with the Head of FLoD KYC, deputising as required. The role will hold a high level of responsibility and exposure to senior management within MUFG Bank, as well as key stakeholders globally.

As such strong strategic planning, effective stakeholder management, and the ability to influence at all levels are key. The individual will also be required to support the wider team, as required, on complex issues, volume/capacity management as well as being a key decision maker on KYC procedural / process aspects. This individual will be a key representative and focal point within FLoD KYC team working closely with stakeholders to ensure MUFG understands all associated risks and maintaining the highest standards, whilst managing business needs.

In depth understanding of related regulatory guidance is therefore essential, in addition to comprehension of business processes. A key aspect to this role is the effective resource and capacity management, stakeholder management, and a drive to improve the on-boarding service and Turn around times provided to the prospect clients and the business.

• The Head Global Markets (GM) KYC reports into:
• Head FLoD KYC EMEA & Head FLoD KYC Americas
• Head Global Markets KYC has direct oversight of appr. 4+ and indirect oversight of 30+ employees
• Responsible for Team's delivery:
  Ensure that all client onboardings and Periodic assessments for Global Markets covering all Primary and Secondary relationships are managed effectively and within the targeted turn around times. Make sure applicable "Know your Customer" requirements have been met and ensure that the business remained fully compliant with the AML policy and all applicable regulatory requirements
• End to End KYC:
  Role involves managing end to end process for both New Business and periodic assessments including Client Outreach, partnering with second line AML functions, SLA Management, MI, Restrictions/exits etc.
• Liaison for end to end onboarding and CLM. Work closely with end to end onboarding / CLM teams and support teams within Tax, Credit, Legal, FCoE, FCoA and Data to ensure overall TAT is adhered to and enhance client onboarding experience within Securities across MUSE, MUSEU, MUS Asia, MUS Americas.
• Time criticality and Data sensitivity:
  Able to manage highly time sensitive new business deals (Incl. Capital Markets, Sales & Trading) and deal effectively with MNPI data for potential new transactions
• Audit & Issues Management:
  Role will be responsible to maintain a strong KYC control environment for the firm with responsibility to resolve all issues within timelines managing the process effectively. As the head of GM KYC, the role is also responsible to ensure audit RFIs are responded to within the agreed timelines and the FLoD KYC function secures a satisfactory audit rating
• Capacity planning, Pipeline management and forecasting of volumes:
  Ensure capacity planning is undertaken and forecasting of volumes is conducted periodically to proactively manage capacity for volume spikes, triggers and expected business growth
• Senior Subject Matter Expert (SME) with hands on end to end KYC processing:
  Act as a senior SME within the KYC team in relation to all KYC aspects from processing to specific policy related queries management
• Escalation point for Business:
  Ensure all escalations from internal and external stakeholders are addressed promptly with response within the agreed TAT, ensuring compliance with AML policy and regulations
• Representing KYC Team & Stakeholder engagement:
  Represent the FLoD KYC Team on KYC matters to key stakeholders include management, compliance, regulators, and auditors where needed. Expectation for this role will be to establish strong stakeholder engagement across all Securities Primary and Secondary Desks and to present clear and concise information confidently at all levels
• Ownership of MI preparation for Onboarding:
  Responsible, alongside the Head of KYC and Lead Data/MI to create, develop, and publish a suite of Management information reports - both regular MI reporting and ad-hoc analysis as and when required. It is essential that the reports published are clear and are produced to a qualitative standard
• Training, Development & people management:
  Carry out people…