Compliance Business Partner

Introduction

At Pen, we don’t just underwrite risk, we unlock possibility.

We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape.

Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity.

At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you.

We are seeking a Compliance Business Partner to join our ambitious team at Pen Underwriting. This outstanding opportunity allows you to act as a trusted advisor, balancing business opportunities with compliance risks to improve corporate performance and minimise loss. You will play a crucial role in ensuring our business meets its regulatory objectives through delivering policy and advisory support, leading compliance projects, and embedding professional standards.

• Act as a Business Partner to support professional, strategic, and operational compliance risk management.
• Provide compliance oversight and reporting to senior management, including the Compliance Director and senior risk team.
• Deliver focused specialist compliance advice, particularly concerning the FCA’s Product Governance and Consumer Duty rules and guidance.
• Assist with the management and delivery of compliance work, including strategic projects and M&A integration projects.
• Improve the Gallagher control framework with risk-based policies and procedures to ensure regulatory compliance.
• Develop and implement appropriate professional standards in response to new rules and regulatory standards.
• Offer compliance work stream support on business-led projects.
• Conduct research and provide expert policy advice on regulatory issues.
• Maintain a highly visible role as a strong influencer to help collaborators understand and implement regulatory changes.
• Review and analyse key external trends to support the development of compliance strategies.

• Compliance qualifications are desirable.
• Proven understanding of risk and compliance practices and governing regulations, especially related to conduct risk.
• Strong knowledge of FCA Product Governance and Consumer Duty rules and guidance.
• Ability to evaluate the adequacy and efficiency of controls in financial, operational, regulatory, and technology contexts.
• Experience reporting to committees, including those with non-executive directors, is desirable.
• Exposure to compliance within the insurance broking/underwriting environment is highly desirable.
• Excellent interpersonal skills, including effective communication with all levels of the company.
• Strong presentation skills with experience interacting with senior management.
• Hands‑on practical problem‑solving approach to achieving business outcomes.
• Ability to manage people and build teams effectively.
• High degree of ethics and integrity in client focus.
• Proficiency in MS Office.
• Eligibility to work in the UK.

At Pen Underwriting, we believe in encouraging an inclusive and collaborative environment. You will have the opportunity to work with a team of dedicated professionals and contribute to our mission of delivering outstanding service and results. Join us and be part of a company that values integrity, innovation, and excellence!

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x
• Income protection, we’ll…