Credit Control and Billing Assistant

Overview

A rapidly expanding technology company is seeking a skilled Credit Control & Billing Specialist to support the smooth running of their revenue and collections processes. The right candidate will have experience in both credit control and billing and will have a minimum of 2 years' experience.

• Manage the full billing cycle, ensuring invoices are accurate and issued on time.
• Handle credit control activities, including customer chasing, payment monitoring, and resolving outstanding queries.
• Maintain accurate debtor reports and highlight overdue or high-risk accounts.
• Work closely with internal teams to ensure correct data flows into billing and customer accounts.
• Investigate and reconcile account discrepancies.
• Support month-end tasks such as reporting and account reconciliations.
• Deliver excellent customer service in addressing billing and payment enquiries.
• Use CRM, finance systems, and Excel to manage data effectively.

• Strong experience in credit control and billing, ideally within a fast-paced or tech-driven environment.
• High level of accuracy, good numerical skills, and confident use of Excel.
• Excellent communicator, able to build rapport and manage challenging conversations.
• Organised, proactive, and able to manage multiple priorities.
• Comfortable working with finance systems and data.
• Team player with a strong work ethic and a focus on problem-solving.

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