Business Analyst - Credit Eligibility

We are looking for a Product/Business Data Analyst to help drive M-KOPA’s mission of building transformative lifetime financial partnerships with our customers.

"This role offers the opportunity to directly impact millions of customers' access to credit by building underwriting frameworks. You will be a member of a small team with the big responsibility of continuously improving M-KOPA’s loan offers and eligibility criteria in order to drive growth while managing credit losses and margins. You'll work cross-functionally with engineers, data scientists, other analysts, growth managers, and commercial stakeholders across multiple countries."

We're building the future of financial inclusion, and data-driven decision making is at the heart of our mission. Our team combines analytical rigor with deep market understanding to develop loan eligibility and pricing for customers who have traditionally been excluded from formal financial services.

We foster a low-ego environment where diversity, innovation, and collaboration drive both commercial growth and social impact. You'll be empowered to make data-driven decisions and clear cases for prioritization of solutions in a domain that you have a high degree of ownership over.

You'll be joining a newly established team that's rapidly expanding our credit and underwriting capabilities. We are looking for someone who loves analyzing complex data and solving challenging, ambiguous data problems — if that sounds like you, you might be a fit!

• Analyzing M-KOPA's repayments data and other data sources to continuously improve our loan eligibility criteria while managing credit risk

• Refining loan pricing based on credit analysis and customer behavior

• Testing new types of loans to understand customer demand and credit performance

• Monitoring credit performance to detect risk shifts and quantify margin impact

• Testing the predictiveness of new data sets for the purposes of eligibility criteria

• Using Python, SQL, and other tools for data analysis to drive insights

• Working with data scientists to leverage machine learning models as part of loan eligibility decisions

This role can be remote or hybrid, but candidates must be located within our time zones (UTC
-1 to UTC+3) to ensure effective collaboration with teams across our multiple locations.

• Several years in roles with significant analytical components

• Strong statistical modeling and quantitative analysis skills, including the ability to conduct your own analysis of unstructured data

• Fluency in Python, SQL, and other relevant tools for data analysis

• Experience translating complex data insights into actionable business strategies

• Ability to work cross-functionally with product, engineering, and commercial teams

• Strong data communication skills — written, oral, and visual

• Strong interpersonal and collaboration skills

• (Nice to have) Experience in credit, underwriting, or lending analytics

Credit accessibility and affordability are at the core of this role. You’ll join a small, high‑performing team where every day brings new problems to solve and analyses that shape our lending strategy. If this excites you, we’d love to hear from you.

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME
100 Most influential companies in the world 2023 and 2024 , we've served over 6 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the…