Underwriting Operations Manager

Location: City Of London
Underwriting Operations Manager page is loaded## Underwriting Operations Manager locations:
London time type:
Full time posted on:
Posted 4 Days Agojob requisition :
R25-850

The
** Underwriting Operations Manager
** is responsible for the effective oversight and development of underwriting operations for Coverys International Insurance Company. This includes delegated underwriting management, bordereaux processing, underwriting controls, product oversight and outwards RI processing.##
** Responsibilities:
**** Delegated Underwriting
*** Effectively oversee delegated underwriting and claims operations
* Manage due diligence and onboarding for new MGAs, binding authorities and TPAs
* Manage annual MGA due diligence
* Manage MGA/ TPA audit cycle and outsource monitoring in line with CBI requirements
* Deliver and develop accurate MI packs, KPI dashboards, and portfolio performance reports to senior management
** Bordereaux Processing
*** Ensure the timely and accurate processing of bordereaux within agreed monthly SLAs for both CIIC and Coverys Limited
* Provide finance with relevant premium data for month end process
* Oversee outsourced service provider
* Identify and implement improvements on the quality, timeliness and accuracy
* Act as a point of escalation for service provider to resolve issues
* Provide EPI tracking and provision of premium data to finance
* Ensure data integrity across Bordereaux (BDX) lifecycle, cash allocation, and mapping processes
* Deliver accurate MI packs, KPI dashboards, and portfolio performance reports to senior management
** Underwriting Operations
*** Support business planning and re-forecasting with data, performance metrics and analysis
* Develop and implement underwriting control systems, procedures and reporting
* Work with the business and the compliance team to ensure effective oversight of Conduct Risk and Product Oversight requirements
* Manage and enhance IT systems and reporting tools
* Support internal and external audits, ensuring adherence to underwriting risk and control frameworks
* Collaborate with Finance, Actuarial, Risk, and Operations teams to align reporting and strategic goals
** Outwards Reinsurance processing
*** Production of outwards reinsurance bordereaux data in a timely and accurate manner
** Operating Model
*** Support the continuous development of the company operating model
* Drive process improvements, automation initiatives, and digital transformation projects
* Work with IT to develop and implement enhancements to system functionality
* Provide administrative and operational support as required.
* Support the analysis of new territories and opportunities##
** Experience, Knowledge &

Skills:

*** Minimum 5-10 years experience in underwriting operations
* Strong understanding and experience in MGA due diligence and audit management
* Expertise in Bordereaux management, financial controls, and regulatory frameworks
* Strong understanding of underwriting processes and technology
* Experience of delivering process improvements
* Proficiency in Excel, Power BI, and underwriting platforms
* Proven track record in process improvement and automation

If you're a caring and customer focused individual who enjoys working with passionate team members, Coverys is the right company for you!
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