3rd Line Support Engineer

3rd Line Support Engineer

Permanent opportunity

DV cleared role - must be eligible for clearance

On site working in London - near Waterloo

50,000 - 55,000

• Windows
• RHEL
• Vmware
• DNS
• AD
• 2nd / 3rd line support experience

My cleint has a requirement for a 3rd line supprt engineer to join their team on site in London to provide support to their infrastructure environments, to carry out the following activities:

• Trouble-shooting environmental infrastructure issues (Windows, RHEL, SAN, GPO's, WSUS, AD, App Locker etc)
• Working with the Network , Engineering and SOC teams to trouble-shoot issues that affect End Users
• Working direct with client leads to resolve escalated incidents.
• Patching and Maintenance of test and live environments to include installing Anti-Virus, WSUS, RHEL & other product updates
• Working with PKI Certificates and SIEM tooling
• Providing support to Engineering & Test teams
• AD Administration activities - accounts, groups, memberships, permissions etc.
• Participating in rota for On-Call to ensure 24/7/365 support is provided

The chosen candidate will ideally be an experienced grade, with a track record of infrastructure support.

• Infrastructure: VMWare vSphere;
  Windows Server;
  Windows AD, DNS, WSUS and RDS;
  McAfee; RHEL;
• Applications (nice to have):
  SharePoint, SQL, Exchange, CASD
• Must be elligible for DV clearance

If you'd like to discuss this 3rd Line Engineer role in more detail, please send your updated CV and I will get in touch.