Apprenticeships Liaison and Support Officer; Maternity Cover

Overview

We are seeking a dedicated Apprenticeships Liaison and Employer Support Officer to lead the sign-up and induction process for apprentices. This role ensures high-quality service delivery from initial contact through to the completion of apprenticeships.

• Oversee and coordinate the effective sign-up process for apprentices.
• Ensure all enrolment paperwork complies with college policy and ESFA requirements.
• Facilitate pre-enrolment/induction sessions and ensure smooth processing.
• Maintain regular contact with apprentices, employers, and training teams.
• Liaise with Business Development, delivery teams, and other departments to ensure effective enrolment and support.
• Handle apprenticeship enquiries and provide necessary follow-up.
• Promote safeguarding, equality and diversity, and health and safety in line with College policies.

• 4 GCSEs at grade C or above, including English and Maths.
• Level 2 Business Administration qualification or equivalent.
• Experience in customer service and a busy office environment.
• Strong IT skills, including Gmail, Excel, and Word.
• Knowledge of apprenticeships and student data systems.
• Excellent communication, organizational, and interpersonal skills.

West London College is committed to championing innovation and creativity. We welcome applicants who share our values of Ambition, Accountability, Collaboration, Innovation and Inclusion. We have three college sites across West London:
Ealing, Hammersmith, and Southall. As a diverse College in the UK, we offer an exciting, innovative and stimulating work environment with a wide variety of employment opportunities and a culture focused on Fairness, Respect, Equality, Diversity, Inclusion & Engagement.

• Excellent Holiday Allowance, plus bank holidays (8) and College closure days at Christmas (3).
• Eye care vouchers
• Cycle to Work scheme
• Interest-free loans for Season tickets;
  Computers
• Contributory average salary with Local Government Pension Scheme (LGPS)
• Continuous Professional Development Events (CPD)
• Access to Perkbox, our rewards and discount platform
• Access to the Colleges Employee Assistance Programme (EAP)
• Discount at the College's on-site hair and beauty salon