Learning Executive, Lions Learning

The LIONS Division showcases global best practice in creativity, effective and impactful marketing through Contagious, LIONS and WARC. We set the global benchmark in creative and effective marketing and, through our insight and advisory services, enable brands and their partners to reach and exceed it.

We provide a suite of solutions that connect, inform and unlock potential for people and businesses, covering events, intelligence, training and advisory services. Our five-day Festival in Cannes, France is the meeting place for the global marketing community and a celebration of the world’s most excellent and effective work.

LIONS Learning is the lifelong partner for creatives, marketers and strategists looking to supercharge their career. Our portfolio of products includes digital, hybrid and in-person learning programmes such as in-person academies and accelerators or our brand new suite of digital courses , - and equips our core audiences with the tools to supercharge their careers. It is a new vertical for LIONS, and one with an exciting potential for growth.

LIONS Division is part of Informa plc, a leading international events, digital services and academic research group listed on the London Stock Exchange and a member of FTSE 100, with 12,000 colleagues working in 30 countries.

The Learning Executive supports the smooth delivery and continuous improvement of LIONS Learning’s in-person Campus programmes, including the Cannes Lions Academies and CMO Accelerator in Cannes and around the world.

Working as part of a small, collaborative team and reporting into the Campus Manager, this role focuses on the day-to-day coordination of existing programmes.

The Learning Executive will help ensure courses are delivered to a high standard, contribute to curriculum and content updates, and support initiatives designed to improve learner satisfaction, NPS and retention.

This is an entry-level role, ideal for someone organised, proactive and interested in learning operations, education, events or the creative industries.

Key accountabilities

• Programme delivery support: assist with the coordination and delivery of in-person Campus programmes, ensuring logistics, schedules and materials are prepared and up to date.
• Content refresh and improvements: support updates to course content and session materials, working with internal teams and speakers to ensure relevance and quality.
• Learning outcomes: help standardise and maintain clear learning outcomes across programmes, supporting consistency and quality.
• Speaker operations: working with our Content Operations Manager, coordinate speaker logistics, including briefing materials, schedules, contracts and on-the-ground support.
• Customer support processes: help standardise and deploy customer service processes across all Campus programmes, ensuring a smooth learner experience before, during and after delivery.
• Web and course pages: support updates to course landing pages, including copy, structure and basic UX improvements, working with marketing or digital teams where required.
• Feedback and reporting: support the collection and organisation of learner feedback, contributing to NPS reporting and programme improvements.
• Team support: provide day-to-day administrative and operational support to the Campus team, contributing wherever needed to ensure successful delivery.

• Strong organisational and time-management skills
• Clear written and verbal communication skills
• Confidence working with systems, documents and basic digital tools
• A practical, detail-oriented approach to tasks and problem-solving
• Ability to work collaboratively as part of a small team
• Interest in learning, events, content or the creative industries
• A degree or equivalent experience is desirable but not essential
• Previous experience in an operational, coordination, events, education or customer-facing role is an advantage, but not required

You should have:

• An interest in learning, education, events or professional development programmes
• A willingness to learn and contribute in a hands‑on, delivery‑focused role
• Confidence communicating with internal teams and external contributors
• A…