Product Designer

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We’re building the future of customer growth. At Hook, we use AI and Machine Learning to help businesses predict revenue with accuracy, drive customer loyalty, and capture massive value from their existing customers.

We’re a Series A company ranked 33 out of 100 on the Sifted Fastest Growing Startups and have raised multi‑million funding from top investors such as Balderton Capital and Lightspeed. Our customers include some of the fastest growing companies worldwide. We’re seeking ambitious people who want to change how businesses engage with their customers and build one of the world’s leading workplaces.

• Work across the entire product design process, from early discovery and sketching through to delivering polished, production‑ready designs.
• Collaborate closely with engineers and product leadership to define problems, explore solutions, and ship features quickly.
• Create prototypes and mockups to explore ideas, test assumptions, and refine solutions.
• Conduct lightweight customer research and feedback sessions to inform and iterate designs.
• Help manage and prioritise the product backlog, writing tickets and ensuring smooth handoff to engineering.
• Uphold brand standards and visual quality across the product, using our design system.
• Contribute to wider design needs across the company – from onboarding flows to marketing assets and internal tools.

• You’re an experienced product designer with strength across both UX and visual design, backed up by a portfolio that shows it.
• You know how to balance curiosity and pragmatism – evidence‑led in your approach, but can move quickly when needed.
• You’re comfortable working independently with a high degree of autonomy, yet collaborative and open to feedback.
• You communicate design thinking clearly to engineers and customer‑facing teams.
• You’re adaptable and flexible, designing complex workflows as well as polishing a landing page or sales asset.

£65,000‑£75,000 (depending on experience)

• 27 days holiday (option to buy and sell)
• Generous stock options
• Private health insurance
• Flexible monthly wellness allowance for gyms, yoga, mental health, healthy food
• Annual learning & development budget
• Flexible working – 3 days a week in office, otherwise remote
• Best equipment for everyone

Mid‑Senior level

Full‑time

Design, Art/Creative, Information Technology

Software Development