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Passenger Services Team Lead — Elevate Customer Experience

Job in City Of London, Central London, Greater London, England, UK
Listing for: Swissport International AG
Full Time position
Listed on 2026-03-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Event Manager / Planner
Job Description & How to Apply Below
Location: City Of London

A leading passenger service provider in the UK is seeking a Customer Service Supervisor to oversee and develop a team of agents. The role involves ensuring adherence to quality and safety standards while providing exceptional customer service. Candidates should have experience in customer service, strong communication skills, and the ability to work flexible shifts. Being proficient in Microsoft Office is a must, and previous experience in aviation is preferred.
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